Web Administrator

  • location: Jacksonville, FL
  • type: Permanent
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job description

Web Administrator

job summary:
Day to Day Responsibilities :

  • Define requirements develop and lead the administration of external websites and intranet.
  • Review and execute on going web support requests and respond to the administrative needs of users.
  • Process daily requests for changes and adhere to the Change Control Process.
  • Develop reports, dashboards, and processes to continuously monitor data quality and integrity.
  • Complete applications development by coordinating requirements, schedules, and activities. Troubleshoot development and production problems across multiple environments and operating platforms.
  • Partner with Marketing and Communications departments to create and update websites and intranet, ensuring timely review and approval by Communications leadership. Partner with vendors as appropriate.
  • Define website objectives by analyzing user requirements and system features and functionality.
  • Work with various functions and end users to identify, document,and communicate standard business processes relating to websites. Support users to develop documentation and assistance tools .
  • Compare advantages and disadvantages of custom development and purchase alternatives and work with leadership to identify systems solutions. Leverage comprehensive understanding of website products and platforms to provide relevant? adoption and technical recommendations for solutions and enhancements customized to business needs.
  • Work with the IT trainer to develop and update training plans, materials, and documentation for users. Coordinate new user and ongoing training sessions.
  • Develop a trusted advisor relationship with business partners, key stakeholders, and executive sponsors to closely align website activities with the business strategy, and realize the full potential of their web solution.
  • Maintain current job knowledge; research new web technologies and software products, read professional publications, and participate in educational opportunities and with professional organizations as appropriate.
  • Other related duties as assigned.
Skills:

  • Serves as the primary administrator, developer, and SME of all external websites
  • Serves as administrator of web-based systems such as Jira, Confluence, AlertSite, etc.
  • Primary responsibility in monitoring web-based systems for availability, uptime, and performance.
  • Partners with vendors as required
  • Partners with content manager in Marketing/Communications Department to create/update websites as required in a timely manner and as approved by Communications leadership
  • Defines site objectives by analyzing user requirements; envisioning system features and functionality
  • Supports users by developing documentation and assistance tools
  • Works with executive management to recommend system solutions by comparing advantages and disadvantages of custom development and purchase alternatives
  • Works with various functions and end users to identify, document, and communicate standard business processes as they relate to websites
  • Completes applications development by coordinating requirements, schedules, and activities; contributing to team meetings; troubleshooting development and production problems across multiple environments and operating platforms
  • Reviews and executes ongoing web support requests and administrative needs of users
  • Develops reports,dashboards, and processes to continuously monitor data quality and integrity
  • Works with the IT trainer to develop and update training plans, materials, and documentation for users; coordinate new user and ongoing training sessions
  • Leverage comprehensive understanding of website products and platforms to provide relevant adoption and technical recommendations on solutions and enhancements customized to business needs
  • Processes daily requests for change and adheres to the Change Control Process
  • Develops a trusted advisor relationship with business partners, key stakeholders, and executive sponsors such that all website activities are closely aligned with the business case and business strategy, allowing the full potential of their web solution to be realized
Qualifications:

  • Bachelor's degree in Computer Science, Information Systems, or related business field. Equivalent combination of applicable education, training, certification, or experience may be considered in lieu of degree.
  • Five years of website administration, website development or implementation of websites.
  • Three years of experience working with SharePoint.
  • Two years of experience working with SQL.
 
location: Jacksonville, Florida
job type: Permanent
work hours: 8am to 5pm
education: Bachelors
 
responsibilities:
  • Monitor web-based systems for availability, uptime, and performance.
  • Define requirements, develop and lead the administration of external websites and intranet.
  • Review and execute ongoing web support requests and respond to the administrative needs of users.
  • Process daily requests for changes and adhere to the Change Control Process.
  • Develop reports, dashboards, and processes to continuously monitor data quality and integrity.
  • Complete applications development by coordinating requirements, schedules, and activities. Troubleshoot development and production problems across multiple environments and operating platforms.
  • Partner with Marketing and Communications departments to create and update WWP websites and intranet, ensuring timely review and approval by Communications leadership. Partner with vendors as appropriate.
  • Define website objectives by analyzing user requirements and system features and functionality.
  • Work with various functions and end users to identify, document, and communicate standard business processes relating to websites. Support users to develop documentation and assistance tools.
  • Compare advantages and disadvantages of custom development and purchase alternatives and work with leadership to identify systems solutions. Leverage comprehensive understanding of website products and platforms to provide relevant adoption and technical recommendations for solutions and enhancements customized to business needs.
  • Work with the IT trainer to develop and update training plans, materials, and documentation for users. Coordinate new user and ongoing training sessions.
  • Develop a trusted advisor relationship with business partners, key stakeholders, and executive sponsors to closely align website activities with the business strategy, and realize the full potential of their web solution.
  • Maintain current job knowledge; research new web technologies and software products, read professional publications, and participate in educational opportunities and with professional organizations as appropriate.
  • Other related duties as assigned.
 
qualifications:
  • Bachelor's degree in Computer Science, Information Systems, or related business field. Equivalent combination of applicable education, training, certification, or experience may be considered in lieu of degree.
  • Five years of website administration, website development or implementation of websites.
  • Two years of experience working with SQL and SharePoint.
Preferences

  • Three years of experience working with software and hardware vendors.
  • Three years of experience administering SharePoint sites.
  • One year of experience working with Umbraco.
  • One year of experience with Salesforce integrations.
  • One year of experience with Azure website hosting.
 
skills:

  • Demonstrated working knowledge of web-based systems such as Jira, Confluence, and AlertSite.
  • Demonstrated understanding of web design and development components, such as CSS and JavaScript.
  • Demonstrated understanding of ASP.NET, .NET, and Microsoft Visual Studio.
  • Demonstrated understanding of Microsoft Power Apps and Microsoft Flow.
  • Demonstrated working knowledge Microsoft SharePoint on-premise, SharePoint Online, and Office 365.
  • Demonstrated understanding of DNS and Domain Name management.
  • Excellent verbal and written communications skills. Demonstrated ability to document processes.
  • Strong project management skills. Demonstrated ability to drive projects to successful outcome, providing excellent customer service to ensure project success and client satisfaction.
  • Demonstrated proficiency in Microsoft Office, e.g. Visio, Project, Excel.
  • Strong analytical skills. Demonstrated ability to analyze information and identify and define problems.
  • Strong collaboration skills. Demonstrated ability to work effectively as a team member and resolve problems. Ability to influence others to gain consensus on the most effective solution.
  • Strong presentation skills. Ability to present technical and non-technical information clearly and concisely to various audiences.
  • High energy level. Self- starter; willing to take initiative.
  • Demonstrated ability to exercise confidentiality and good judgment when working with sensitive issues.
  • Good organizational and time management skills. Ability to adapt to changing priorities and meet deadlines.
  • Passionate about technology and solving web-focused problems.
  • Unequivocal commitment to the highest standards of personal and business ethics and conduct.
  • Mission-driven, guided by core values, and a pleasure to work with.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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