Desktop Engineer

  • location: Phoenix, AZ
  • type: Permanent
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job description

Desktop Engineer

job summary:
Purpose of the Job

Installs, deploys, and supports applications and software deployed to workstations and Citrix servers. Uses automated application delivery and PC management suite for software/asset management. Provides technical support to resolve computer problems for customers in person, via telephone or from remote location. Provides assistance concerning the use of computer hardware and software, including printing, installation, electronic mail and operating systems.

 
location: Phoenix, Arizona
job type: Permanent
work hours: 8am to 5pm
education: High School
 
responsibilities:
Required Job Skills (Applies to All Levels)

  • Intermediate skill in use of office equipment, including copiers, fax machines, scanner and telephones
  • Advanced PC proficiency
  • Basic proficiency in spreadsheet, database, flow charting, and word processing software
  • Working knowledge of WSUS
  • Strong SCCM Skills
  • OS Deployment Skills
  • Working knowledge of AD (Active Directory)
  • Advanced knowledge of computer operating systems
  • Knowledge of Application Virtualization (App-V)
  • Knowledge and experience with XenApp 4.5 - 6.5
  • Knowledge and experience with XenDesktop
  • Knowledge and experience within profile management
 
qualifications:
Preferred Certifications

  • Microsoft MCSA, MCSE, MCSM Certification, or exams toward certification
  • Certifications: CCA, VCP, MCSA, MCSM
 
skills: Required Job Skills (Applies to All Levels)

  • Intermediate skill in use of office equipment, including copiers, fax machines, scanner and telephones
  • Advanced PC proficiency
  • Basic proficiency in spreadsheet, database, flow charting, and word processing software
  • Working knowledge of WSUS
  • Strong SCCM Skills
  • OS Deployment Skills
  • Working knowledge of AD (Active Directory)
  • Advanced knowledge of computer operating systems
  • Knowledge of Application Virtualization (App-V)
  • Knowledge and experience with XenApp 4.5 - 6.5
  • Knowledge and experience with XenDesktop
  • Knowledge and experience within profile management

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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