Senior Configuration Manager

  • location: Rockville, MD
  • type: Temp to Perm
  • salary: $45 - $50 per hour
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job description

Senior Configuration Manager

job summary:
Randstad Technologies, a global and national leader in the IT staffing and services industry is seeking a Senior Configuration Manager to work in Gaithersburg, MD. If this sounds like the kind of career move you have been wanting to make, and if you meet our qualifications, we want to talk with you! .

Leads the process and procedures to maintain Configuration Items (CIs) in the appropriate Configuration Management Database (CMDB) required to deliver production applications, including their relationships. Partners closely with the Applications team, Infrastructure, and the broader Application Production Support team to drive thorough documentation and real-time updates and accuracy of configuration items related to applications to be the single source of reliable information.

Must Haves:

  • 8+ years' experience in information technology process and/or project management across diverse areas and technologies.
  • Undergraduate degree or equivalent experience/certification
Preferred:

  • Broad technical acumen across multiple disciplines & applications with a solid understanding of current technologies
  • 5 years in a technical discipline role with experience in planning, implementing and evaluating processes, systems and/or initiatives
  • Experience in software development across multiple programming languages and methodologies
  • Experience applying measurement processes/methods for assessing program outputs and outcomes or progress toward goals and objectives.
  • Certifications (e.g., ITSM, ITIL, COBIT, PMP)
  • Ability to work across organizational boundaries, to help lead and influence change
  • Ability to command the process across all levels to ensure customer focus; including being assertive and self-starting
  • Demonstrated leadership experience in influence and garnering alignment from external organizations
  • Ability to align change management strategies with project
  • Skilled in conceptualizing creative solutions, documenting them, and presenting/selling them to senior management
  • Extremely high level of analytical ability with complex problems
  • Very high level of interpersonal skills to work effectively with others, motivate employees, and elicit work output in a team environment
  • Proven experience, knowledge and demonstration of continuous process improvement
Drive Configuration Management Process, Procedures and Documentation

  • Own the application inventory master and unique record of all known applications
  • Account for the business assets, system configurations and services within the organization and their relationships that have been identified in the scope of the Configuration Management process
  • Be a single, virtual source of reliable information concerning application assets by bringing all relevant IT Services and Components under ongoing configuration management control
  • Partners with the Change Management and Release Management teams to ensure all changes and releases are reflected in the CMDB CIs
  • Partners with the Incident and Problem Management teams to ensure all CIs are correct and available during incident/problem triage
  • Periodically audit CIs to ensure quality metrics are met
  • Define and publish appropriate metrics for CI completeness and accuracy
  • Collaborates with Enterprise Application and Architecture and Infrastructure teams to continuously improve processes and procedures.
  • Liaises with vendors and Service Providers to select services and tools that best meet company goals
  • Follows all defined IT standards and processes, and provides input for improvements to the appropriate process owners as needed
  • Maintains a proper balance between business and operational risk
  • Follows the defined project management standards and processes
 
location: Rockville, Maryland
job type: Contract
salary: $45 - 50 per hour
work hours: 8am to 5pm
education: Bachelors
 
responsibilities:
  • Own the application inventory master and unique record of all known applications
  • Account for the business assets, system configurations and services within the organization and their relationships that have been identified in the scope of the Configuration Management process
  • Be a single, virtual source of reliable information concerning application assets by bringing all relevant IT Services and Components under ongoing configuration management control
  • Partners with the Change Management and Release Management teams to ensure all changes and releases are reflected in the CMDB CIs
  • Partners with the Incident and Problem Management teams to ensure all CIs are correct and available during incident/problem triage
  • Periodically audit CIs to ensure quality metrics are met
  • Define and publish appropriate metrics for CI completeness and accuracy
  • Collaborates with Enterprise Application and Architecture and Infrastructure teams to continuously improve processes and procedures.
  • Liaises with vendors and Service Providers to select services and tools that best meet company goals
  • Follows all defined IT standards and processes, and provides input for improvements to the appropriate process owners as needed
  • Maintains a proper balance between business and operational risk
  • Follows the defined project management standards and processes
 
qualifications:
  • 8+ years' experience in information technology process and/or project management across diverse areas and technologies.
  • Undergraduate degree or equivalent experience/certification
  • Broad technical acumen across multiple disciplines & applications with a solid understanding of current technologies
  • 5 years in a technical discipline role with experience in planning, implementing and evaluating processes, systems and/or initiatives
  • Experience in software development across multiple programming languages and methodologies
  • Experience applying measurement processes/methods for assessing program outputs and outcomes or progress toward goals and objectives.
  • Certifications (e.g., ITSM, ITIL, COBIT, PMP)
 
skills:
  • 8+ years' experience in information technology process and/or project management across diverse areas and technologies.
  • Undergraduate degree or equivalent experience/certification
  • Broad technical acumen across multiple disciplines & applications with a solid understanding of current technologies
  • 5 years in a technical discipline role with experience in planning, implementing and evaluating processes, systems and/or initiatives
  • Experience in software development across multiple programming languages and methodologies
  • Experience applying measurement processes/methods for assessing program outputs and outcomes or progress toward goals and objectives.
  • Certifications (e.g., ITSM, ITIL, COBIT, PMP)

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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