Client Windows Support Specialist

  • location: Atlanta, GA
  • type: Contract
  • salary: $21 - $22 per hour
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job description

Client Windows Support Specialist

job summary:
Deploy laptop/desktop computers to end users

o Work with end users to schedule their migration

o Apply computer images and re-image machines as needed

location: Atlanta, Georgia
job type: Contract
salary: $21 - 22 per hour
work hours: 9am to 5pm
education: Bachelors
Work within Service Now management tool to track open issues.

o Close tasks in a timely manner and follow up with all end users to ensure customer satisfaction.

o Maintain ownership of assigned task through end user follow up and always be aware of open issues.

MCP/MCDST Certification with some college work in Computer Science or related field preferred.

o 5 years of related help desk or technical support experience or a combination of college and work experience.

o Ability to react to high priority problem calls, and interface with a variety of clients.

skills: Proficiency in MS OS: Windows 7, Windows 10 , Enterprise tools for OS deployment, software distribution, client setups for Applications.

o Commitment to excellence and high standards.

o Strong organizational skills; able to manage priorities and workflow.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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