Technical Writer

  • location: Richardson, TX
  • type: Contract
  • salary: $36.50 - $45.63 per hour
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job description

Technical Writer

job summary:
Tech Writer Job Description

Provides documentation support for Cisco engineering and Project Management including: Product installation and administration guides, Operational flows and procedures, end user training guides, and policy agreements with customers.

 
location: Richardson, Texas
job type: Contract
salary: $36.50 - 45.63 per hour
work hours: 9am to 5pm
education: Bachelors
 
responsibilities:
Tech Writer Job Description

Provides documentation support for Cisco engineering and Project Management including: Product installation and administration guides, Operational flows and procedures, end user training guides, and policy agreements with customers.

Requirements:

Minimum 5 years working with technical staff to collaborate on and create procedural documentation

Ability to understand complex information and communicate information to people with diverse backgrounds

Experience with Cisco Networking Infrastructure

Experience in Software Development environments

Experience in working in an Agile fashion with Software Development team

Excellent verbal and written communication skills

Proficiency in Microsoft Office products including: Word, Excel, Visio, Powerpoint

Proficiency in using pictures, diagrams, and charts to increase users' understanding

Ability to create new templates based on technical content related to users

Ability to proactively suggest documentation requirements in a new environment

Familiarization with Atlassian Jira and Confluence collaboration tools

Excellent organizational skills

Proficiency in English language

Ability to work independently and as part of a team

 
qualifications:
Preferred:

Experience using Styles to format Word documents

Experience with Content Management Platforms/Document Repositories (Documentum, SharePoint, etc.)

Experience in DevOps

 
skills:

Preferred:

Experience using Styles to format Word documents

Experience with Content Management Platforms/Document Repositories (Documentum, SharePoint, etc.)

Experience in DevOps


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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