PC Support Technician

  • location: Phoenix, AZ
  • type: Contract
  • salary: $20 - $31 per hour
easy apply

job description

PC Support Technician

job summary:
Knowledge of:

  • The principles, concepts, capabilities, and operations of personal computer hardware, data storage devices and peripherals (e.g. Printers; mobile data devices, cd/DVD/Blu-ray drives; keyboards; mice; etc.).
  • Data wiring topologies, design, and techniques.
  • Network operating systems (e.g. Windows active directory)
  • Technical computer terminology.
  • Troubleshooting techniques on hardware and software (e.g. Personal computer, network, communications equipment, etc.).
  • Electronic mail systems and their capabilities.
  • Current technological trends for client/server, personal computer, mobile devices (i.e. Smart phone, tablets, my-fi).
  • The various operating systems utilized by the department (e.g. Microsoft windows, windows server, Linux, iOS, android etc.).
  • Local and wide area computer networks and topologies (e.g. Ethernet, Wi-Fi, etc.).
 
location: Phoenix, Arizona
job type: Contract
salary: $20 - 31 per hour
work hours: 9am to 6pm
education: Bachelors
 
responsibilities:
Skill in:

  • Customer service
  • The use of personal computer hardware and peripheral devices.
  • Reviewing, interpreting, and proofreading comprehensive, analytical, statistical, technical, and administrative reports, documents, and manuals.
  • Evaluating commercial programs and systems.
  • Analyzing user needs to design appropriate system modifications or new applications to meet the identified requirements.
  • Developing logical conclusions and implementing practical solutions to highly complex technical and business problems.
  • Working independently as well as part of a team.
  • Performing under pressure and meeting deadlines.
  • Solving highly complex logic problems.
  • Assisting customers with computer related problems.
  • Installing and configuring computer equipment (e.g. Computer, network, communications, etc.).
  • Analyzing, diagnosing and resolving software and hardware problems and their inter-relationships with available tools (e.g. Personal computer and peripherals, network equipment, communications equipment, etc.).
  • Using commercial pc and mobile software (e.g. Word processing, spreadsheet, email, project management, virtual private network, clients, etc.).
  • Effectively communicating orally.
  • Decision making.
  • Developing and maintaining effective working relationships with individuals at all levels of an organization.
  • Comprehending and interpreting oral communications.
  • The use of various operating system utility programs to view and analyze the contents of computer files.
  • System testing applications to identify performance, data integrity, communication and functionality problems and ensure the programs are corrected accordingly.
  • Effective time management and organization techniques.
  • Using modern office equipment (e.g. Photocopier, phone, fax, etc.).
  • Performing multiple highly complex tasks concurrently.
  • Describing problems, alternatives, and making recommendations.
  • Adjusting priorities and work schedules as necessary to meet project deadlines.
  • Recognizing hardware and software problems and implementing effective solutions
 
qualifications:
  • Describing problems, alternatives, and making recommendations.
  • Adjusting priorities and work schedules as necessary to meet project deadlines.
  • Recognizing hardware and software problems and implementing effective solutions
 
skills: Ability to:

  • Learn and apply new technical knowledge and skills.
  • Adapt to rapidly developing and changing technology.
  • Identify ways to improve productivity and effectiveness by using automation.
  • Develop and implement changes.
  • Define accurately and clearly specifications for personal computer and network related systems.
  • Interpret information about technological issues and advances.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

easy apply

get jobs in your inbox.

sign up
{{returnMsg}}

related jobs

    Desktop Support

  • location: Phoenix, AZ
  • job type: Contract
  • salary: $20 - $27 per hour
  • date posted: 9/26/2019

    Case Manager

  • location: Phoenix, AZ
  • job type: Temporary
  • salary: $14.42 per hour
  • date posted: 10/15/2019

    DevOps Engineer

  • location: Phoenix, AZ
  • job type: Permanent
  • salary: $100,000 - $120,000 per year
  • date posted: 10/10/2019