Application Support Analyst

  • location: Bethesda, MD
  • type: Contract
  • salary: $50 per hour
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job description

Application Support Analyst

job summary:
Randstad is looking for an application Support Analyst to work in Bethesda, MD for a contract. Lead workgroups and/or functions as a technical expert. Resolves and makes decisions on more complex, non-routine service requests with limited to moderate risk. Performs research, analysis, design, creation and implementation of applications to meet current and future user requirements. Defines and creates the next generation of solutions to drive value. Creates solutions that serve our business leveraging current and leading edge technologies in an innovative and impactful manner.

Trains and/or mentors other team members, and peers as appropriate - Provides financial input on department or project budgets, capital expenditures or other cost/resource estimates as requested- Identifies opportunities to enhance the service delivery processes.Delivering Technology - Performs complex quantitative and qualitative analyses for service delivery processes and projects.- Facilitates achievement of expected deliverables and obligations of Services Providers- Validates completeness of requirements prior to Service Provider solutioning- Ensures all projects follow the defined development and business case processes- Ensures proper coordination with appropriate IT and vendor relations teams- Provides consultation for routine and complex systems development- Ensures early warning to the business stakeholder executives regarding degraded or missed service levels- Coordinates with Operations and Infrastructure teams for deployment and production support activities.

-8+ years' experience in developing software with expert-level expertise in multiple programming languages and methodologies

- 5+ years' experience with application development tools

- Undergraduate degree or equivalent experience/certification

-Experience in waterfall and/or agile software methodologies

-Experience in Design Thinking

- Experience with Office 365 applications (ex. Flow).

- Demonstrated ability to anticipate future software engineering opportunities

- Technology leadership experience in a sourced environment

 
location: Bethesda, Maryland
job type: Contract
work hours: 9am to 6pm
education: Bachelors
 
responsibilities:
Functions as a technical expert. Resolves and makes decisions on complex, non-routine service requests with limited to moderate risk. Performs research, analysis, design, creation and implementation of applications to meet current and future user requirements. Defines and creates the next generation of solutions to drive Marriott value. Monitors projects by Service Provider to successful completion, maintaining scope within the time and budget constraints. Creates solutions that serve our business leveraging current and leading edge technologies in an innovative and impactful manner.

 
qualifications:
-8+ years' experience in developing software with expert-level expertise in multiple programming languages and methodologies

- 5+ years' experience with application development tools

- Undergraduate degree or equivalent experience/certification

-Experience in waterfall and/or agile software methodologies

-Experience in Design Thinking

- Experience with Office 365 applications (ex. Flow).

- Demonstrated ability to anticipate future software engineering opportunities

- Technology leadership experience in a sourced environment

 
skills: -8+ years' experience in developing software with expert-level expertise in multiple programming languages and methodologies

- 5+ years' experience with application development tools

- Undergraduate degree or equivalent experience/certification

-Experience in waterfall and/or agile software methodologies

-Experience in Design Thinking

- Experience with Office 365 applications (ex. Flow).

- Demonstrated ability to anticipate future software engineering opportunities

- Technology leadership experience in a sourced environment


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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