Infrastructure Engineer

  • location: Glen Mills, PA
  • type: Permanent
  • salary: $130,000 - $160,000 per year
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job description

Infrastructure Engineer

job summary:
The Engineering Specialist reports to the Senior Manager overseeing Process and Security Engineering, and Virtual Infrastructure Engineering Teams. The role focuses on providing operational and project support ensuring that the hosted and managed services/applications and data center facilities are highly available.

The role requires advanced to mastery skills that enable the individual to deliver a high level of service and to meet the expectation from the business of a highly available agile infrastructure. Advanced to mastery knowledge of Core, Specialized and technical competencies is required, along with a very solid understanding of an enterprise IT infrastructure operational environment, adhering to industry best practice.

 
location: Glen Mills, Pennsylvania
job type: Permanent
salary: $130,000 - 160,000 per year
work hours: 9am to 5pm
education: Bachelors
 
responsibilities:
  • Leads the production and maintenance of processes, procedures, operational and architectural documentation meeting GTI standards
  • Is accountable for execution according to established standards, procedures, and processes
  • Owns cross-functional support for development and implementation of systems
  • Ensures data center systems are always available and reliable
  • Ensures optimization and performance of the hardware and virtual infrastructure
  • Is responsible for awareness and compliance to policy and guidelines of the ISMS
  • Ensures compliance with Change Control processes and adherence to standards and documentation
Operational

  • Owns 24x365 operation and management of Virtual Infrastructure and Storage Systems
  • Ensures third level support to the Operations Groups
  • Monitors the ServiceNow system
  • Participates in planned maintenance activities
  • Participates in a 24x7x365 on-call rotation
  • Responds to and manages service issues and problems
  • Reports any breaches in information security or policies
  • Assists in training new staff in technical processes and procedures
Relationship Management

  • Participates in global working groups responsible for the deployment and development of global technology systems and infrastructure
  • Participates in the business impact assessment and risk assessment processes and helps to identify appropriate controls to mitigate identified risks
  • Understands and communicates data privacy requirements as it relates to member firms and external regulatory bodies
  • Advises stakeholders, with peer guidance, about basic knowledge and background of Solutions Architecture technologies, processes, and issues
  • Works with GTI leadership and application teams in reviewing documentation
  • Understands and manages the relationships of all GTI relevant stakeholders
  • Supports the execution of the primary goals of IT Governance
 
qualifications:
  • Minimum of 10 years of experience in the technology domain
  • Proven track record and experience of the following in a highly complex and global organization:

    • Creating repeatable, reliable, scalable automation solutions
    • Define lean and efficient processes
    • Expertise in IT governance concepts
    • Recognizing and handling confidential and sensitive information
    • Managing support cases with external technology vendors
    • Expert in SDLC processes
  • Excellent written and verbal communication skills, interpersonal and collaborative skills, and the ability to communicate strategic information security topics, policies and standards as well as risk-related concepts to technical and nontechnical audiences at various hierarchical levels
  • Cloud Technology experience required (Azure and AWS preferred)
  • Sound knowledge of business management and an expert knowledge of information / cybersecurity strategy and governance
  • Expert in one or more automation languages such as Ruby, Python, Powershell (preferred)
  • Knowledge of OS and network monitoring tools and commands to ensure quick resolution to issues
  • Knowledge of VMware and Veeam required
  • Knowledge of other virtualization and replication technologies is desirable (Hyper-v, DPM, Carbonite Availability, Zerto, etc..)
  • Ability to influence a global team in a matrixed environment
  • Bachelor's degree: degree in Computer Sciences, or equivalent education-related experience
 
skills:
  • Minimum of 10 years of experience in the technology domain
  • Proven track record and experience of the following in a highly complex and global organization:

    • Creating repeatable, reliable, scalable automation solutions
    • Define lean and efficient processes
    • Expertise in IT governance concepts
    • Recognizing and handling confidential and sensitive information
    • Managing support cases with external technology vendors
    • Expert in SDLC processes
  • Excellent written and verbal communication skills, interpersonal and collaborative skills, and the ability to communicate strategic information security topics, policies and standards as well as risk-related concepts to technical and nontechnical audiences at various hierarchical levels
  • Cloud Technology experience required (Azure and AWS preferred)
  • Sound knowledge of business management and an expert knowledge of information / cybersecurity strategy and governance
  • Expert in one or more automation languages such as Ruby, Python, Powershell (preferred)
  • Knowledge of OS and network monitoring tools and commands to ensure quick resolution to issues
  • Knowledge of VMware and Veeam required
  • Knowledge of other virtualization and replication technologies is desirable (Hyper-v, DPM, Carbonite Availability, Zerto, etc..)
  • Ability to influence a global team in a matrixed environment
  • Bachelor's degree: degree in Computer Sciences, or equivalent education-related experience

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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