Systems Engineer III (ServiceNow Administrator)

  • location: Detroit, MI
  • type: Contract
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job description

Systems Engineer III (ServiceNow Administrator)

job summary:
Job Description :

  • Client is seeking a ServiceNow discovery engineer who will be responsible for development and maintenance of probes, sensors, and patterns to discover our hardware and software in our environment focused on servers, databases, and middleware.
  • Candidate must understand how and why discovered items are used by change, incident, and problem management tools.
  • Will partner with infrastructure teams to ensure CMDB completeness and correctness.
  • Keeps up to date on technology trends.
  • Remote work is not available.
Note : Preferred location is Detroit ; position can sit in Charlotte or Detroit

 
location: Detroit, Michigan
job type: Contract
work hours: 9am to 5pm
education: Bachelors
 
responsibilities:
Job Responsibilities:

  • Responsible for the development and maintenance of probes, sensors, scripts, and patterns used for the identification and classification of items.
  • Responsible for the implementation of service maps.
  • Responsible for MID server configuration and troubleshooting.
  • Responsible for the monitoring of CMDB health.
  • Individual will work with technology teams to ensure discoverable data accuracy and relevancy.
  • Investigates and resolves incidents related to CI data.
  • Provides technical expertise for class development and implementation, automation and integration involving CMDB.
 
qualifications:
Discovery Skills/Experience:

  • JavaScript, WBEM protocols, CIM query language, HTML/XML, ECC queue management, PowerShell scripting, SCP relay and SSH command programming, SNMP, Windows registry, Command Line programming, Unix Shell, Windows and/or network configuration, regular expressions
General Skills/Experiences:

  • ServiceNow Certified Administrator preferred, knowledge of ITIL Foundation a strong plus, familiar with Agile/Scrum SDLC, REST and JavaScript API
 
skills: Discovery Skills/Experience:

  • JavaScript, WBEM protocols, CIM query language, HTML/XML, ECC queue management, PowerShell scripting, SCP relay and SSH command programming, SNMP, Windows registry, Command Line programming, Unix Shell, Windows and/or network configuration, regular expressions
General Skills/Experiences:

  • ServiceNow Certified Administrator preferred, knowledge of ITIL Foundation a strong plus, familiar with Agile/Scrum SDLC, REST and JavaScript API

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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