Desktop Support- 2 openings

  • location: New York, NY
  • type: Contract
  • salary: $25 - $30 per hour
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job description

Desktop Support- 2 openings

job summary:
  • Primary responsibilities include reviewing desktop vulnerabilities, testing patches and troubleshooting application installs
location: New York, New York
job type: Contract
salary: $25 - 30 per hour
work hours: 9am to 5pm
education: Bachelors
  • Remediating failed SCCM package/application installs
  • Researching desktop application vulnerabilities using Qualys tool
  • Identifying business impact of upgrading software to latest patched version
  • Working with application owners on remediation of vulnerable software
  • Troubleshooting Windows 10
  • Maintaining updates via email to end users, making sure they are kept up to date on progress
  • Working with manager to put together reports on new or aged vulnerabilities
  • Keeping track of all work assigned and ability to provide daily updates to management
  • Windows 10 troubleshooting
  • Microsoft SCCM Agent troubleshooting
  • Familiar with the Windows Registry
  • Project Management Skills
  • Great communication skills
  • Candidate must be able to work as part of a team in supporting an enterprise level infrastructure.
  • Strong writing / documentation skills providing technical documentation.
  • Strong multi-tasking skills and organizational skills. Ability to prioritize simultaneous projects and issues.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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