UX RESEARCHER

  • location: San Jose, CA
  • type: Contract
  • salary: $46.23 - $57.23 per hour

job description

UX RESEARCHER

job summary:
Responsible for workflow / process design, user experience and documentation and understanding software applications for documenting design work flow. This individual will act as a consolidator of input and ideas from all stakeholders. Experience Designer will analyze work to date from numerous teams. This individual will ensure partner orientation and create partner use cases to "test" with partners pre-implementation of actual automation. Accountability: Create end to end business workflow for the overall ISV partner experience (from ISV lens) documenting an experience requirements document. Act as the subject matter expert and thought leadership advocate for the Experience planning across the teams. Focus is on the process of enhancing partner satisfaction with a process and automation that improves and simplifies the usability, accessibility, and desirability provided in the interaction with our client. Key interface is to Digital development team to ensure all ISV experience requirements are provided to development team. Provide coordination with other digital design teams for our partners. Key metric is producing Partner Experience plan inclusive of requirements, dependencies, cost and resource estimates as well as ROI.

 
location: San Jose, California
job type: Contract
salary: $46.23 - 57.23 per hour
work hours: 8am to 5pm
education: Bachelors
 
responsibilities:
Responsible for the overall identification and design of all requirements for the ISV partner experience. This individual will act as a consolidator of input and ideas from all stakeholders. Experience Designer will analyze work to date from numerous teams. This individual will ensure partner orientation and create partner use cases to "test" with partners pre-implementation of actual automation. Accountability: Create end to end business workflow for the overall ISV partner experience (from ISV lens) documenting an experience requirements document. Act as the subject matter expert and thought leadership advocate for the Experience planning across the teams. Focus is on the process of enhancing partner satisfaction with a process and automation that improves and simplifies the usability, accessibility, and desirability provided in the interaction with Cisco. Key interface is to Digital development team to ensure all ISV experience requirements are provided to development team. Provide coordination with other digital design teams for Cisco partners. Key metric is producing Partner Experience plan inclusive of requirements, dependencies, cost and resource estimates as well as ROI. Please include any additional details/requirements to the Job Description above. Be specific with the Job Qualification requirements. - Candidates must meet the minimum requirements outlined. - Minimum Requirements: ("Must have" Qualifications) 1 - 5 years workflow / process design 2 - experience with software applications for documenting design flow 3 - knowledge of partnering models in the technology industry

 
qualifications:
  • Experience level: Experienced
  • Minimum 4 years of experience
  • Education: Bachelors
 
skills:
  • user research documentation
  • UX Research (4 years of experience is required)

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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