PM will need to be versed in PMP best practices. PM must have strong CVP (Cisco Voice Portal) and will be responsible for scheduling, issue/resolution tracking, customer updates in writing and on calls, strong softskills to deal with difficult customer. Resource may work remote and onsite to meet customer team and customer escalations.
PM must be available to occasionally work non standard business hours to support overnight.
location: Bentonville, Arkansas
job type: Contract
salary: $34.50 - 43.13 per hour
work hours: 9am to 5pm
· Manages integration, interdependencies, and alignment of tracks of work within and across functions as required. · Creates a project delivery schedule that includes financial, resource and material requirements. · Ensures that the project has completed the relevant gate requirements and that deliverables have been properly reviewed by stakeholders. · Leads and advocates PMI best practices of Integration, Scope, Time, Quality, Communication, Risk and Procurement Management · Manages project related communications within and outside of the project Proactively indentifies and communicates impacts to internal and external stakeholders. Freely provides information regarding project progress and scope using a project dashboard and/or internal/external status reports · Identifies and socializes project success metrics to the internal team and to external stakeholders. Evaluates project progress and results against success metrics. · Exudes energy and enthusiasm. Promotes and recognizes the contribution of team members, and creates a positive work environment. · Effectively identifies and resolves issues. · Proactively identifies risks, communicates risks to appropriate stakeholders and develops a risk mitigation strategy and a contingency plan. · Defines acceptance criteria, prioritizes stakeholder requirements and defines the scope boundaries. Leads execution of change requests when applicable.
Education and experience
Typically requires BS/BA degree or equivalent plus 4-5 years related experience · PMP certification or commitment to pass it in 6 months max or required · Scrum Master and ITIL certifications desirable · 2 years of prior Project Management experience in the deployment of project solutions in complex environments
skills: General Competencies
Analytical Thinking, Business Acumen, Budget Management, Meetings Facilitation, Negotiation, Conflict Management, Virtual Teams Effectiveness.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.