Production Support

  • location: Gaithersburg, MD
  • type: Contract
  • salary: $40 - $50 per hour
easy apply

job description

Production Support

job summary:
Randstad Technologies, a global and national leader in the IT staffing and services industry is seeking a production support to work in Gaithersburg, MD. If this sounds like the kind of career move you have been wanting to make, and if you meet our qualifications, we want to talk with you!

Provides production support for Human Resources applications. Applications include Oracle Taleo other applications include to PeopleSoft HRMS, SAP Learning and Performance Management. Fieldglass experience would be an ideal candidate. Portfolio also includes 30+ Application Service Providers. Responsibilities include Tier 2 support of the applications and 40+ interfaces between systems. Vendor oversight of implementations, including facilitating contract reviews, security approvals, single sign on integrations, maintenance and distribution of the core configuration to service providers, and production support of HR applications (testing of patches, security updates, application performance monitoring and maintenance.)

Resolves and makes decisions on routine service requests with limited risk. Ability to analyze issues and troubleshoot as needed and facilitate and lead multiple organization. Works with Service Providers to modify and maintain existing applications to address changes in business processes. Ensures Service Providers achieve contracted service delivery outcomes. Collaborates on multiple projects by Service Provider for successful completion, maintaining scope within the time and budget constraints.

CANDIDATE PROFILE

Education and Experience

Required Qualifications:

· Minimum 5 years' experience in Systems Analysis

· Minimum 5 years' experience Information Technology (IT) application development

· Undergraduate degree or equivalent experience/certifications.

· Experience working in a sourced environment

· Experience working with vendors

· ServiceNow

· Ideally someone who has an HR background

Preferred:

· Graduate degree

· Technical certifications

 
location: Gaithersburg, Maryland
job type: Contract
salary: $40 - 50 per hour
work hours: 9am to 5pm
education: Bachelors
 
responsibilities:
Resolves and makes decisions on routine service requests with limited risk. Ability to analyze issues and troubleshoot as needed and facilitate and lead multiple organization. Works with Service Providers to modify and maintain existing applications to address changes in business processes. Ensures Service Providers achieve contracted service delivery outcomes. Collaborates on multiple projects by Service Provider for successful completion, maintaining scope within the time and budget constraints.

 
qualifications:
Required Qualifications:

· Minimum 5 years' experience in Systems Analysis

· Minimum 5 years' experience Information Technology (IT) application development

· Undergraduate degree or equivalent experience/certifications.

· Experience working in a sourced environment

· Experience working with vendors

· ServiceNow

· Ideally someone who has an HR background

Preferred:

· Graduate degree

· Technical certifications

 
skills: Required Qualifications:

· Minimum 5 years' experience in Systems Analysis

· Minimum 5 years' experience Information Technology (IT) application development

· Undergraduate degree or equivalent experience/certifications.

· Experience working in a sourced environment

· Experience working with vendors

· ServiceNow

· Ideally someone who has an HR background

Preferred:

· Graduate degree

· Technical certifications


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

easy apply

get jobs in your inbox.

sign up
{{returnMsg}}

related jobs



    Junior Java Developer

  • location: Bethesda, MD
  • job type: Contract
  • salary: $33 - $38 per hour
  • date posted: 10/7/2019