Network Technician

  • location: Clearwater, FL
  • type: Permanent
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job description

Network Technician

job summary:
  • Provide computer network support in response to requests for technical assistance from Commonwealth IT system users
  • Assist the Network Administrator from time to time on special projects
  • Diagnose and resolve technical hardware and software issues
  • Perform necessary research from available resources (Internet and internal sources)
  • Follow troubleshooting steps to solve various technical issues
  • Monitor network systems for performance issues, viruses, and malware and deal with using appropriate tools and methods
  • Advise users on appropriate action
  • Log all User interactions. Keep supervisor informed
  • Stay current with developments in IT
  • Follow all Commonwealth Capital Corp IT Security Policies and Procedures.
KNOWLEDGE AND SKILL REQUIREMENTS:

  • Minimum of two years' experience working in an IT Help Desk environment. Associates degree or higher in Information Technology, computer Science or related field or equivalent experience is required. IT certification; A+, MCDST, or MCP is required. CCNA is desirable
  • Working knowledge of Backup Exec, Cloud storage (AWS), Active Directory, and Group Policy
  • Hands on experience: Installing, configuring, and troubleshooting Microsoft Windows and Server operating systems, and Microsoft Office applications
  • Demonstrate oral and written communication skills
  • Demonstrate problem analysis, troubleshooting, and problem solving
  • Demonstrate outstanding customer service
  • Ability to perform multiple tasks and activities simultaneously
  • Ability to deal with stress
  • Show attention to detail
 
location: Clearwater, Florida
job type: Permanent
work hours: 8am to 5pm
education: Associates
 
responsibilities:
  • Provide computer network support in response to requests for technical assistance from Commonwealth IT system users
  • Assist the Network Administrator from time to time on special projects
  • Diagnose and resolve technical hardware and software issues
  • Perform necessary research from available resources (Internet and internal sources)
  • Follow troubleshooting steps to solve various technical issues
  • Monitor network systems for performance issues, viruses, and malware and deal with using appropriate tools and methods
  • Advise users on appropriate action
  • Log all User interactions. Keep supervisor informed
  • Stay current with developments in IT
  • Follow all Commonwealth Capital Corp IT Security Policies and Procedures.
KNOWLEDGE AND SKILL REQUIREMENTS:

  • Minimum of two years' experience working in an IT Help Desk environment. Associates degree or higher in Information Technology, computer Science or related field or equivalent experience is required. IT certification; A+, MCDST, or MCP is required. CCNA is desirable
  • Working knowledge of Backup Exec, Cloud storage (AWS), Active Directory, and Group Policy
  • Hands on experience: Installing, configuring, and troubleshooting Microsoft Windows and Server operating systems, and Microsoft Office applications
  • Demonstrate oral and written communication skills
  • Demonstrate problem analysis, troubleshooting, and problem solving
  • Demonstrate outstanding customer service
  • Ability to perform multiple tasks and activities simultaneously
  • Ability to deal with stress
  • Show attention to detail
 
qualifications:
  • Provide computer network support in response to requests for technical assistance from Commonwealth IT system users
  • Assist the Network Administrator from time to time on special projects
  • Diagnose and resolve technical hardware and software issues
  • Perform necessary research from available resources (Internet and internal sources)
  • Follow troubleshooting steps to solve various technical issues
  • Monitor network systems for performance issues, viruses, and malware and deal with using appropriate tools and methods
  • Advise users on appropriate action
  • Log all User interactions. Keep supervisor informed
  • Stay current with developments in IT
  • Follow all Commonwealth Capital Corp IT Security Policies and Procedures.
KNOWLEDGE AND SKILL REQUIREMENTS:

  • Minimum of two years' experience working in an IT Help Desk environment. Associates degree or higher in Information Technology, computer Science or related field or equivalent experience is required. IT certification; A+, MCDST, or MCP is required. CCNA is desirable
  • Working knowledge of Backup Exec, Cloud storage (AWS), Active Directory, and Group Policy
  • Hands on experience: Installing, configuring, and troubleshooting Microsoft Windows and Server operating systems, and Microsoft Office applications
  • Demonstrate oral and written communication skills
  • Demonstrate problem analysis, troubleshooting, and problem solving
  • Demonstrate outstanding customer service
  • Ability to perform multiple tasks and activities simultaneously
  • Ability to deal with stress
  • Show attention to detail
 
skills:
  • Provide computer network support in response to requests for technical assistance from Commonwealth IT system users
  • Assist the Network Administrator from time to time on special projects
  • Diagnose and resolve technical hardware and software issues
  • Perform necessary research from available resources (Internet and internal sources)
  • Follow troubleshooting steps to solve various technical issues
  • Monitor network systems for performance issues, viruses, and malware and deal with using appropriate tools and methods
  • Advise users on appropriate action
  • Log all User interactions. Keep supervisor informed
  • Stay current with developments in IT
  • Follow all Commonwealth Capital Corp IT Security Policies and Procedures.
KNOWLEDGE AND SKILL REQUIREMENTS:

  • Minimum of two years' experience working in an IT Help Desk environment. Associates degree or higher in Information Technology, computer Science or related field or equivalent experience is required. IT certification; A+, MCDST, or MCP is required. CCNA is desirable
  • Working knowledge of Backup Exec, Cloud storage (AWS), Active Directory, and Group Policy
  • Hands on experience: Installing, configuring, and troubleshooting Microsoft Windows and Server operating systems, and Microsoft Office applications
  • Demonstrate oral and written communication skills
  • Demonstrate problem analysis, troubleshooting, and problem solving
  • Demonstrate outstanding customer service
  • Ability to perform multiple tasks and activities simultaneously
  • Ability to deal with stress
  • Show attention to detail

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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