Systems Administrator

  • location: Los Angeles, CA
  • type: Contract
  • salary: $45 - $56 per hour
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job description

Systems Administrator

job summary:




Under the direction of the Director of Technical Service Delivery, provide technical expertise/engineering and escalation for the day-to-day 24x7 TSD operations. Major responsibilities include desktop architecture, design, build, and support of desktop infrastructure (Windows Operating Systems, DNS, printing, hardware, Windows patching, security remediation, anti-virus, encryption, desktop virtualization, Macintosh OSX, Casper, SCCM, etc). Responsible for project deliverables and execution of resources. Manage Active Directory desktop group policies for ClinNet and Enterprise endpoints. Ensure that policies, standards, standard operating procedures and how-to documents are developed. Ensure endpoints follow standard security guidelines and safeguards. Communicate effectively, both verbally and written to clients and peers. Effectively apply escalation process within the guidelines of the TSD SLA. Participate in after-hours on-call support.



 
location: Los Angeles, California
job type: Contract
salary: $45 - 56 per hour
work hours: 8am to 5pm
education: No Degree Required
 
responsibilities:
SKILLS, KNOWLEDGE AND ABILITIES

1. Ability to monitor and report on IP monitor

2. Understanding of Microsoft Networking and Active Directory

3. Advanced knowledge of Microsoft Windows 7 and above

4. Advanced knowledge of ISS Microsoft Office products (O365, Office 2016, Outlook, Exchange and OWA)

5. Understanding of project plans, presentations, procedures, diagrams and other technical documentation

6. Understanding of DNS, DHCP, WINS and TCP/IP

7. Ability to work independently with minimal supervision as well as in a team environment

8. Ability to follow escalation procedure within IT Operations

9. Establish standards and procedures for best practices, enabling commitments to established SLA's.

10. Ability to research and test new technologies and processes

11. Demonstrate ability to develop creative solutions to complex problems

12. Understanding of various Desktop Management Systems such as anti-virus software, patch management and software delivery

13. Ability to prioritize, organize, and execute work assignments

14. Ability to communicate the status of various systems to management and/or support personnel

15. Ability to skillfully react to a fluid and constantly changing work environment.

16. Ability to train, delegate and review the work of staff members.

17. Advanced knowledge of desktop ticketing system (ServiceNow)

18. Strong technical abilities with excellent communication and interpersonal skills

19. Advanced knowledge of cloud computing (Box, OneDrive)

20. Advanced knowledge of standard desktop imaging; MDT, ISO's, and SCCM

21. Advanced knowledge of VPN remote software and RDP setup.

22. Advanced knowledge of Windows and Citrix based printing

23. Understand ITIL overview and tier structure support using ticket tracking system

24. Ability to image, label and post configure devices.

25. Advanced knowledge of Apple OSX and iOS operating systems and platforms

26. Advanced knowledge of virtualization technologies (Citrix XenApp, XenDesktop, VMWare, HP Device Manager)

27. Advanced knowledge of IT Security applications (Cisco AMP, Aruba OnGuard, DUO, Checkpoint Encryption and USB Whitelising)

28. Must have a valid drivers and have reliable transportation

29. Must be able to lift up to 30lbs

30. Ability to walk comfortability for a minimum of three hours a day

31. Advanced knowledge of telecom technology and basic troubleshooting with telecom endpoints

 
qualifications:
SKILLS, KNOWLEDGE AND ABILITIES

1. Ability to monitor and report on IP monitor

2. Understanding of Microsoft Networking and Active Directory

3. Advanced knowledge of Microsoft Windows 7 and above

4. Advanced knowledge of ISS Microsoft Office products (O365, Office 2016, Outlook, Exchange and OWA)

5. Understanding of project plans, presentations, procedures, diagrams and other technical documentation

6. Understanding of DNS, DHCP, WINS and TCP/IP

7. Ability to work independently with minimal supervision as well as in a team environment

8. Ability to follow escalation procedure within IT Operations

9. Establish standards and procedures for best practices, enabling commitments to established SLA's.

10. Ability to research and test new technologies and processes

11. Demonstrate ability to develop creative solutions to complex problems

12. Understanding of various Desktop Management Systems such as anti-virus software, patch management and software delivery

13. Ability to prioritize, organize, and execute work assignments

14. Ability to communicate the status of various systems to management and/or support personnel

15. Ability to skillfully react to a fluid and constantly changing work environment.

16. Ability to train, delegate and review the work of staff members.

17. Advanced knowledge of desktop ticketing system (ServiceNow)

18. Strong technical abilities with excellent communication and interpersonal skills

19. Advanced knowledge of cloud computing (Box, OneDrive)

20. Advanced knowledge of standard desktop imaging; MDT, ISO's, and SCCM

21. Advanced knowledge of VPN remote software and RDP setup.

22. Advanced knowledge of Windows and Citrix based printing

23. Understand ITIL overview and tier structure support using ticket tracking system

24. Ability to image, label and post configure devices.

25. Advanced knowledge of Apple OSX and iOS operating systems and platforms

26. Advanced knowledge of virtualization technologies (Citrix XenApp, XenDesktop, VMWare, HP Device Manager)

27. Advanced knowledge of IT Security applications (Cisco AMP, Aruba OnGuard, DUO, Checkpoint Encryption and USB Whitelising)

28. Must have a valid drivers and have reliable transportation

29. Must be able to lift up to 30lbs

30. Ability to walk comfortability for a minimum of three hours a day

31. Advanced knowledge of telecom technology and basic troubleshooting with telecom endpoints

 
skills: SKILLS, KNOWLEDGE AND ABILITIES

1. Ability to monitor and report on IP monitor

2. Understanding of Microsoft Networking and Active Directory

3. Advanced knowledge of Microsoft Windows 7 and above

4. Advanced knowledge of ISS Microsoft Office products (O365, Office 2016, Outlook, Exchange and OWA)

5. Understanding of project plans, presentations, procedures, diagrams and other technical documentation

6. Understanding of DNS, DHCP, WINS and TCP/IP

7. Ability to work independently with minimal supervision as well as in a team environment

8. Ability to follow escalation procedure within IT Operations

9. Establish standards and procedures for best practices, enabling commitments to established SLA's.

10. Ability to research and test new technologies and processes

11. Demonstrate ability to develop creative solutions to complex problems

12. Understanding of various Desktop Management Systems such as anti-virus software, patch management and software delivery

13. Ability to prioritize, organize, and execute work assignments

14. Ability to communicate the status of various systems to management and/or support personnel

15. Ability to skillfully react to a fluid and constantly changing work environment.

16. Ability to train, delegate and review the work of staff members.

17. Advanced knowledge of desktop ticketing system (ServiceNow)

18. Strong technical abilities with excellent communication and interpersonal skills

19. Advanced knowledge of cloud computing (Box, OneDrive)

20. Advanced knowledge of standard desktop imaging; MDT, ISO's, and SCCM

21. Advanced knowledge of VPN remote software and RDP setup.

22. Advanced knowledge of Windows and Citrix based printing

23. Understand ITIL overview and tier structure support using ticket tracking system

24. Ability to image, label and post configure devices.

25. Advanced knowledge of Apple OSX and iOS operating systems and platforms

26. Advanced knowledge of virtualization technologies (Citrix XenApp, XenDesktop, VMWare, HP Device Manager)

27. Advanced knowledge of IT Security applications (Cisco AMP, Aruba OnGuard, DUO, Checkpoint Encryption and USB Whitelising)

28. Must have a valid drivers and have reliable transportation

29. Must be able to lift up to 30lbs

30. Ability to walk comfortability for a minimum of three hours a day

31. Advanced knowledge of telecom technology and basic troubleshooting with telecom endpoints


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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