Our client is looking for a Network Technician for a 6 month, contract to hire opportunity. Experience varies but they are seeking multiple levels of technicians. Candidates must have excellent customer services and solid networking experience.
location: Champaign, Illinois
job type: Contract
salary: $14 - 15 per hour
work hours: 8am to 5pm
education: No Degree Required
- Provide product support guidance to our customers
- Respond to telephone calls, emails and faxes
- Complete tickets
- Assist customers and agents
- Create call logs
- Identify any issues with products and services
- Troubleshooting LAN and WAN networks
- Diagnosing TCP/IP networking problems
- Solid networking experience
- Microsoft Windows
- Adobe Acrobat
- PC hardware
- General knowledge of different operating systems (Windows, Mac, IOS, Android, etc.).
- Customer Service
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.