Systems Administrator

  • location: Frisco, TX
  • type: Contract
  • salary: $25 - $30 per hour
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job description

Systems Administrator

job summary:
Randstad Technologies is actively seeking a number of Windows Systems Admins for their customer in Frisco, TX.

 
location: Frisco, Texas
job type: Contract
salary: $25 - 30 per hour
work hours: 9pm to 7am
education: No Degree Required
 
responsibilities:
Responsible for the support and maintenance of the client's enterprise desktop systems Infrastructure. This person will be a member of a team of administrators providing off-site (Frisco, TX) administration and support services. Responsibilities include Windows desktop support, MacOS support, mobile devices support, VDI infrastructure support and compliance & configuration management. Serve as a point of contact for desktop issues, identifying and implementing process improvements, and ensuring customer satisfaction. Provide off-site support in Frisco, TX.

 
qualifications:
REQUIRED EXPERIENCE AND EDUCATION

- University degree or equivalent work experience in the field of Computer Science, Information Systems, Computer Engineering or other related field

- At least 1 years' experience administering Windows and MacOS.

- At least 1 years' experience with business requirements gathering/analysis.

- At least 1 years' experience in systems design and development.

- At least 1 years' experience with technology evaluation, comparison and selection.

- Proven project planning and management experience.

 
skills: REQUIRED TECHNICAL KNOWLEDGE AND SKILLS

L1/L2 Desktop support (Windows)

- General Operating System troubleshooting

- General desktop productivity tools troubleshooting (e.g., Microsoft Office 2013/365, Adobe Acrobat, etc.)

- Application install and triage

- Hardware triage and troubleshooting

- Connectivity troubleshooting (e.g. printer, VPN, internet etc.)

L1 Desktop support for MacOS

- General Operating System troubleshooting

- General desktop productivity tools troubleshooting (e.g., Microsoft Office 2013/365, Adobe Acrobat, etc.)

- Application install and triage

- Hardware triage and troubleshooting

- Connectivity troubleshooting (e.g., printer, VPN, internet etc.)

Mobile Device Support

- Device provisioning/deprovisioning escalation (e.g., scheduled leave)

- First point of escalation and triage from TSD

- Remote user assistance (Bomgar)

- Project support - operational execution of project-driven activities (e.g. corporate Slack deployment on mobile devices)

- Mobile management infrastructure maintenance and monitoring (Blackberry Dynamics, VMware Workspace One, JAMF)

VDI Infrastructure Support

- VDI infrastructure maintenance and monitoring


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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