Desktop Support

  • location: Bedminster, NJ
  • type: Contract
  • salary: $27 - $32 per hour
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job description

Desktop Support

job summary:
Our client has a long term consulting opportunity for an experience Desktop Support Analyst with Level 3 support experience as well as support of Skype for Business.

Description:

The Desktop Support Specialist works under limited supervision and assists users with technical support of desktop computers, applications, mobile devices and related technology as well as asset management and imaging and deploying of all IT assets.

Consultant will also be required to have strong experience in supporting all areas of Microsoft Office 2016 and Skype for Business.

Essential Job Functions:

Provide quality Tier 2 support to end-users as well as deployment projects.

Microsoft Office 2010 and 2016 Windows 10 environment. Active Directory. (Office 365 nice to have)

Equipment setup for new hires/terms/transfers.

Assist or coordinate implementation of OS updates, software upgrades or installs, security patches, clean/remove malware.

Provision mobile computing devices and resolve connectivity issues.

Ability to adapt and learn new technologies. Excellent written and oral communication skills.

Ability to work in a fast paced environment.

Support computer hardware, software and peripherals. Provides skilled technical assistance in trouble-shooting problems and maintaining systems.

ESSENTIAL FUNCTIONS

Assists users with technical issues via telephone, e-mail, or in person

Ensure software licenses are in compliance.

Coordinates activities with Manager, technical staff, users, and vendors, which include service requests and trouble-tickets.

Provides written and verbal status of projects to all involved parties.

Experience with standard software applications such as McAfee, MS Office, and Citrix.

Must be able to document problem resolutions within trouble tickets and maintain written documentation.

Education/Experience:

BS Degree in Computer Science required or currently enrolled.

Excellent planning, organization and time management skills.

 
location: Bedminster, New Jersey
job type: Contract
salary: $27 - 32 per hour
work hours: 8am to 5pm
education: Associates
 
responsibilities:
Our client has a long term consulting opportunity for an experience Desktop Support Analyst with Level 3 support experience as well as support of Skype for Business.

Description:

The Desktop Support Specialist works under limited supervision and assists users with technical support of desktop computers, applications, mobile devices and related technology as well as asset management and imaging and deploying of all IT assets.

Consultant will also be required to have strong experience in supporting all areas of Microsoft Office 2016 and Skype for Business.

Essential Job Functions:

Provide quality Tier 2 support to end-users as well as deployment projects.

Microsoft Office 2010 and 2016 Windows 10 environment. Active Directory. (Office 365 nice to have)

Equipment setup for new hires/terms/transfers.

Assist or coordinate implementation of OS updates, software upgrades or installs, security patches, clean/remove malware.

Provision mobile computing devices and resolve connectivity issues.

Ability to adapt and learn new technologies. Excellent written and oral communication skills.

Ability to work in a fast paced environment.

Support computer hardware, software and peripherals. Provides skilled technical assistance in trouble-shooting problems and maintaining systems.

ESSENTIAL FUNCTIONS

Assists users with technical issues via telephone, e-mail, or in person

Ensure software licenses are in compliance.

Coordinates activities with Manager, technical staff, users, and vendors, which include service requests and trouble-tickets.

Provides written and verbal status of projects to all involved parties.

Experience with standard software applications such as McAfee, MS Office, and Citrix.

Must be able to document problem resolutions within trouble tickets and maintain written documentation.

Education/Experience:

BS Degree in Computer Science required or currently enrolled.

Excellent planning, organization and time management skills.

 
qualifications:
Our client has a long term consulting opportunity for an experience Desktop Support Analyst with Level 3 support experience as well as support of Skype for Business.

Description:

The Desktop Support Specialist works under limited supervision and assists users with technical support of desktop computers, applications, mobile devices and related technology as well as asset management and imaging and deploying of all IT assets.

Consultant will also be required to have strong experience in supporting all areas of Microsoft Office 2016 and Skype for Business.

Essential Job Functions:

Provide quality Tier 2 support to end-users as well as deployment projects.

Microsoft Office 2010 and 2016 Windows 10 environment. Active Directory. (Office 365 nice to have)

Equipment setup for new hires/terms/transfers.

Assist or coordinate implementation of OS updates, software upgrades or installs, security patches, clean/remove malware.

Provision mobile computing devices and resolve connectivity issues.

Ability to adapt and learn new technologies. Excellent written and oral communication skills.

Ability to work in a fast paced environment.

Support computer hardware, software and peripherals. Provides skilled technical assistance in trouble-shooting problems and maintaining systems.

ESSENTIAL FUNCTIONS

Assists users with technical issues via telephone, e-mail, or in person

Ensure software licenses are in compliance.

Coordinates activities with Manager, technical staff, users, and vendors, which include service requests and trouble-tickets.

Provides written and verbal status of projects to all involved parties.

Experience with standard software applications such as McAfee, MS Office, and Citrix.

Must be able to document problem resolutions within trouble tickets and maintain written documentation.

Education/Experience:

BS Degree in Computer Science required or currently enrolled.

Excellent planning, organization and time management skills.

 
skills: Our client has a long term consulting opportunity for an experience Desktop Support Analyst with Level 3 support experience as well as support of Skype for Business.

Description:

The Desktop Support Specialist works under limited supervision and assists users with technical support of desktop computers, applications, mobile devices and related technology as well as asset management and imaging and deploying of all IT assets.

Consultant will also be required to have strong experience in supporting all areas of Microsoft Office 2016 and Skype for Business.

Essential Job Functions:

Provide quality Tier 2 support to end-users as well as deployment projects.

Microsoft Office 2010 and 2016 Windows 10 environment. Active Directory. (Office 365 nice to have)

Equipment setup for new hires/terms/transfers.

Assist or coordinate implementation of OS updates, software upgrades or installs, security patches, clean/remove malware.

Provision mobile computing devices and resolve connectivity issues.

Ability to adapt and learn new technologies. Excellent written and oral communication skills.

Ability to work in a fast paced environment.

Support computer hardware, software and peripherals. Provides skilled technical assistance in trouble-shooting problems and maintaining systems.

ESSENTIAL FUNCTIONS

Assists users with technical issues via telephone, e-mail, or in person

Ensure software licenses are in compliance.

Coordinates activities with Manager, technical staff, users, and vendors, which include service requests and trouble-tickets.

Provides written and verbal status of projects to all involved parties.

Experience with standard software applications such as McAfee, MS Office, and Citrix.

Must be able to document problem resolutions within trouble tickets and maintain written documentation.

Education/Experience:

BS Degree in Computer Science required or currently enrolled.

Excellent planning, organization and time management skills.


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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