Randstad Technologies is hiring and we're looking for someone like YOU to join our team! If you are seeking a new opportunity, looking to grow in your career, or you know someone who is - we want to hear from you! Take a look at the below opportunity, or feel free to visit RandstadUSA.com to view and apply to any of our open roles.
location: Mechanicsburg, Pennsylvania
job type: Contract
work hours: 8am to 4pm
education: No Degree Required
Defined as, a technician who is responsible for answering customer calls to the IT Service Desk, responding to emails, web chats, and self-submits. Documenting incident information in multiple ticketing systems, diagnosing, and resolving the customer incident remotely.
Unlocking user accounts
- Resetting mail and other applicable system passwords
- Supporting customer owned cellular phones and Smart Phones
- VPN Support
- Microsoft Office and Windows Support
- Multiple Browser Support (Chrome, IE, Firefox)
- Supporting client specific application
- Network Connectivity
- Printers and Peripherals
- Experience level: Entry Level
- Minimum 1 year of experience
- Education: No Degree Required
- service desk
- Help Desk Support
- Customer Service
- Call Center Exp.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.