OnBase Container Administrator

  • location: Phoenix, AZ
  • type: Contract
  • salary: $40 - $55 per hour
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job description

OnBase Container Administrator

job summary:
Job Summary

  • This position associates to a team of highly skilled technology driven individuals.
  • This position will assist duties of daily support, maintenance, governance, and customer service of the enterprise records management system, Hyland's OnBase for the Client department (Dept), Client department (Dept).
  • The responsibilities will include the ability to work with business partners to define and create document types and keywords to assist Dept in their electronic records transformation.
  • This position will participate in product demonstrations for business users, attend community practice meetings for OnBase container administrators, and provide guidance on best practices.
  • This position requires a self-motivated individual that can work with minimal direct supervision from the management team.
  • This position will be required to prioritize workload, meet with business users, assist in the transformation of paper files to electronic documents.
 
location: Phoenix, Arizona
job type: Contract
salary: $40 - 55 per hour
work hours: 9am to 6pm
education: Bachelors
 
responsibilities:
  • Various infrastructure technologies and in-house developed applications utilized in the enterprise.
  • Develop and write technical documentation.
  • Resolve incidents/problems efficiently and effectively, recognizing customers' competence levels, and able to approach each level appropriately.
 
qualifications:
  • Focus on solving conflict and maintains confidentiality.
  • To listen to others without interrupting and keep emotions under control.
  • Remain open to others' ideas and tries new things.
  • To use time efficiently.
  • Works with minimal guidance.
  • Participate in reviews of assigned and completed tasks.
  • Licenses/Certifications
  • OnBase System Administration
 
skills: Required Knowledge, Skills, and Abilities:

  • Various infrastructure technologies and in-house developed applications utilized in the enterprise.
  • Develop and write technical documentation.
  • Resolve incidents/problems efficiently and effectively, recognizing customers' competence levels, and able to approach each level appropriately.
  • Install On Base required Thick or Unity Client(s) on Deptktops as needed.
  • Installs, monitors, and directs proactive and reactive computer network defense measures to ensure the availability, integrity, confidentiality, and reliability of systems.
  • Troubleshoot and resolve issues with DIP/DRIP processes and scheduled jobs.
  • Troubleshoot and resolve issues with Workflow and Timer issues as needed.
  • Troubleshoot and resolve issues with the OnBase overlay feature, including configuring new Overlay(s) as requested by OnBase users.
  • Proven experience with OnBase Administration (OnBase Certified System Administrator Required)
  • Proven experience in managing ECM Workflows (OnBase Certified Workflow Administrator Preferred)
  • Expertise with Unity forms, Unity scripts, Workflow, etc.;
  • Experience with Microsoft SQL Server database management;
  • Knowledge of multiple web technologies, including but not limited to HTML, CSS, JavaScript, XML and XSLT;
  • Knowledge of system Deptign and development concepts;
  • Identify opportunities for use of solutions to improve efficiencies and reduce waste.
  • Pro-actively solves complex problems.
  • Strong customer service skills.
  • Excellent interpersonal, written and oral communication. Advanced troubleshooting skills.
  • Problem-solving and attention to detail.
  • To balance, prioritize and organize multiple tasks. To work collaboratively in teams and across organizations.
  • To provide correct OnBase Web URL for OnBase Web connectivity. To synthesize feedback and adjust plans accordingly. To build strong relationships inside and outside the organization.
  • Synthesize feedback and adjust plans accordingly.
  • Perform advanced Deptign, maintenance and repair of servers.
  • Administer daily On Base user & group set up, permissions, and privileges as required for On Base end-users.
  • Respond promptly to customer needs.
  • Take a customer-centric approach to problem solving and solicits customer feedback to improve service.
  • Respond to requests for service and assistance.
  • Meet commitments and manages difficult or emotional customer situations.
  • Focus on solving conflict and maintains confidentiality.
  • To listen to others without interrupting and keep emotions under control.
  • Remain open to others' ideas and tries new things.
  • To use time efficiently.
  • Works with minimal guidance.
  • Participate in reviews of assigned and completed tasks.
  • Licenses/Certifications
  • OnBase System Administration

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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