Sr. Manager of Desktop Engineering

  • location: Greenville, SC
  • type: Permanent
  • salary: $115,000 - $125,000 per year
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job description

Sr. Manager of Desktop Engineering

job summary:
Position Summary

Client has an opportunity for a Senior Manager of Desktop Engineering based in our Administrative office in South Carolina. The Senior Manager of Desktop Engineering will be responsible for the change and configuration management of the desktop environment, including image setup/break-fix processes, project management of projects/tasks associated with the end-user PC environment, takes on escalated incidents and problems dealing with the PC environment, owns a variety of end-user applications, owns the maintenance, operational stability, and security of the PC environment and the User Experience overall. The Senior Manager of Desktop Engineering will have an opportunity to work in a very dynamic and innovative environment and will have a chance to contribute to very exciting and cutting edge technology projects! Please note, a Signing Bonus will be included in our offer to complement our competitive total compensation package.

 
location: Greenville, South Carolina
job type: Permanent
salary: $115,000 - 125,000 per year
work hours: 9am to 5pm
education: Bachelors
 
responsibilities:
Essential Functions

  • Works directly with technology management, software engineers and other company areas on highly visible technology projects to achieve company's strategic IT initiatives
  • Implement mission critical applications using Firm standard tools and Microsoft Azure Cloud services
  • Translate the engineering into an optimized user experience that performs on the user workstation/laptop that will allow end-users to work on company-owned equipment, or personally owned, while accommodating the company's needs for security
  • Migrate existing On-premise applications to Azure
  • Evaluate and select appropriate Azure services
  • Be the subject matter expert on User Experience. Maintain technical skills and knowledge to keep up with trends
  • Develop and document processes and procedures associated with transformed architecture
  • Ensure front-line support groups have procedures and tools to reimage, troubleshoot the desktop environment, and manage PC environment related incidents, problems, and requests
  • Ensure the PC environment is stable with all other firm systems, which requires coordinated work with other IT Department teams and other firm administrative departments as required
  • Assists in the inventory of software and PC hardware by developing inventory collection methods in conjunction with other owners of inventory assets
  • Must be passionate about helping people work more efficiently by utilizing technology with little or no downtime
  • Must be proactive in ensuring systems are performing and continue to perform at optimal levels
  • Participates in projects that may require travel to other firm offices
 
qualifications:
Requirements

  • S. in Computer Science or related discipline or equivalent experience
  • 10+ years' experience with IT engineering
  • Strong project management skills
  • Experience with Office 365 administration and application delivery
  • Strong experience with Microsoft SCCM Intune and desktop management, and Microsoft Teams administration and collaboration
  • Knowledge in core infrastructure components such as DNS, DHCP, Active Directory (AD), AD Group Policies, LDAP, LDAP Integration
  • Experience with "zero touch" OS deployment
  • Experience with Exchange online, configuration and account management
  • Azure Modern Identity and modern multi-factor authentication
  • High level of experience with Citrix Virtual Apps and Desktops
  • Microsoft Application Virtualization
  • Expert in PowerShell scripting, Python a plus
  • Experience with Azure Site recovery, Windows Defender ATP, PowerApps and PowerBI a plus
  • Experience with the business of Azure and the management of costs
  • Previously implemented OneDrive and OneDrive for Business at a corporate level
  • Experience with Microsoft or other Digital Rights Management (DRM)
  • Broad exposure to classical and cloud native architectures and technologies, and the ability to articulate benefits and differences to technical architects and development teams
  • Significant experience with working within an Agile methodology (SCRUM preferred)
  • Vision to work with IT senior leadership to create a roadmap of the milestones necessary for achieving long term goals and the ability to both do hands-on work and lead team
 
skills:
  • Knowledge in core infrastructure components such as DNS, DHCP, Active Directory (AD), AD Group Policies, LDAP, LDAP Integration
  • Significant experience with working within an Agile methodology (SCRUM preferred)
  • Experience with Exchange online, configuration and account management
  • Azure Modern Identity and modern multi-factor authentication
  • High level of experience with Citrix Virtual Apps and Desktops
  • Microsoft Application Virtualization
  • Expert in PowerShell scripting, Python a plus
  • Experience with Azure Site recovery, Windows Defender ATP, PowerApps and PowerBI a plus
  • Experience with the business of Azure and the management of costs
  • Previously implemented OneDrive and OneDrive for Business at a corporate level
  • Experience with Microsoft or other Digital Rights Management (DRM)

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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