Help Desk Analyst

  • location: Phoenix, AZ
  • type: Contract
  • salary: $18 - $31 per hour

job description

Help Desk Analyst

job summary:
  • This individual will be taking a combination of 20-35 calls or tickets per day and assisting internal users with their technical issues.
  • Responsibilities of this individual include phone and onsite support for Windows 10, Microsoft Office, Microsoft Active Directory, mainframe terminal software and other internal applications and external hardware.
  • Experience working off a ticketing system
  • Experience troubleshooting, specifically active directory, password reset
  • Experience with Microsoft Windows
 
location: Phoenix, Arizona
job type: Contract
salary: $18 - 31 per hour
work hours: 8am to 5pm
education: Associates
 
responsibilities:
  • This individual will be taking a combination of 20-35 calls or tickets per day and assisting internal users with their technical issues.
  • Responsibilities of this individual include phone and onsite support for Windows 10, Microsoft Office, Microsoft Active Directory, mainframe terminal software and other internal applications and external hardware.
  • Experience working off a ticketing system
  • Experience troubleshooting, specifically active directory, password reset
  • Experience with Microsoft Windows
 
qualifications:
  • Experience level: Experienced
  • Minimum 4 years of experience
  • Education: Associates
 
skills:
  • Help Desk Support
  • Experience level: Experienced
  • Minimum 4 years of experience
  • Education: Associates

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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