PegaSystems eBusiness Consultant

  • location: San Leandro, CA
  • type: Contract
  • salary: $36.94 - $41.56 per hour

job description

PegaSystems eBusiness Consultant

job summary:
The role will involve working with an Agile team to set up a new application on the Pega Platform. Proven PegaSystems background / knowledge is highly desirable. Agile background is required.

Acts as a liaison between client area, technical organization, and other affected areas by planning, conducting, and directing the analysis of complex business problems to be solved through strategic eCommerce-based solutions (e.g., Intranet and Internet).

Responsible for analysis needed for User Stories based on business needs and development capabilities. May act as an internal consultant within technology and business groups by evaluating current processes and recommending new e-commerce solutions that reduce costs or extend current capabilities. May work directly with senior management.: 5+ years experience in internet/ intranet-based business systems or e-business consulting.

The Business Systems Consultant manages the capture, analysis, documentation, and communication of business requirements for digital projects, working in an Agile environment.

This role includes creating project management documentation including Business Requirements Definition documents, Functional Design documents, Use Cases, Business Workflow Process Models, Business Rules, and Report Specifications. This role will work closely with project and product management resources, business users, development, support, and technical teams in various virtual locations.

location: San Leandro, California
job type: Contract
salary: $36.94 - 41.56 per hour
work hours: 8am to 5pm
education: Bachelors
- Ability to work in an Agile environment

- Translate complex business needs into business requirements / user stories

- Ability to learn applications supported in order to provide true end-to-end analysis from user processes, purposes of applications, data requirements and final design to support needs / user stories

- Partner with technical teams to ensure the business requirements are clearly documented and enable the delivery of high quality solutions which deliver on the business objectives

- Partner with stakeholders and product management to ensure all business requirements are represented and integrated

Mandatory Skill sets:

- MS Visio

o Creating process flow diagrams, cross functional process flows

- Usage of JIRA

o Creating user stories (high level process description from an end-user perspective)

- Microsoft Word

o Creating business process documentation (website form content entry)

- Microsoft Outlook

o Scheduling and hosting meetings (create agenda, invite participants, moderate the conversation, capture meeting notes)

Soft Skills:

- Communication and collaboration

o Seek consensus by negotiating and influencing the team and stakeholders while embracing conflict, facilitate playfully, and bring out the best in a highly collaborative team

- Flexibility and Adaptability

o Embrace change, especially new and changing requirements by doing analysis and detailed requirements at the appropriate moment to avoid potentially wasteful work. Continuously self-reflecting about how you can best contribute to the team, adapting your role or skills to be more effective together

- Business Knowledge and Value Recognition

o Recognize and prioritize business value in addition to having business and product knowledge, identifying the highest-value needs of the customers and stakeholders

- Analytical Thinking and Problem Solving

o Facilitate and collaborate with team members to understand the changing requirements, documenting the impacts, and helping the team make decisions together

- Tools and Technologies

o Backlog management, knowledge management, real-time collaboration, estimating story points and participating in evaluation of workload

Nice to have Skill sets:

- Project Management tools (Microsoft Project)

o Capacity Planning, Scheduling

- Microsoft Excel

o Creating and updating spreadsheets of information

- HTML, CSS, JavaScript

o Ability to read HTML documents and identify names of JavaScript and CSS classes

  • Experience level: Experienced
  • Minimum 5 years of experience
  • Education: Bachelors
  • PegaSystems
  • MS Visio
  • JIRA
  • Microsoft Word
  • Microsoft Outlook

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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