Software Developer

  • location: Pittsburgh, PA
  • type: Temp to Perm
  • salary: $69 - $74 per hour
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job description

Software Developer

job summary:
As a Software Developer within our client's TIS Service Operations organization, you will be based in Pittsburgh, PA or Strongsville, OH.

 
location: Pittsburgh, Pennsylvania
job type: Contract
salary: $69 - 74 per hour
work hours: 9am to 5pm
education: Bachelors
 
responsibilities:
* Recommend strategic initiatives consistent with the platform vision to move the platform forward

* Design ServiceNow integrations and work with ServiceNow, business partners and technical teams, including off-shore for smooth implementation.

* Influence and consult on pros, cons and risks to business partners on technical decisions during enhancement and project delivery.

* Serve as administrator and platform support resource.

* Work with Internal Controls, audit support teams, testing and Validation teams when demands, meet SOX/GxP regulation/validation and change management requirement.

* Support ServiceNow implementation projects for entire system lifecycle.

* Research and apply available ServiceNow hotfixes, patches and upgrades while ensuring configurations and customizations function as expected. Work with business partners to plan timelines, testing and communication of these tasks.

* Provide end user technical and functional support for the ServiceNow platform by working with team of internal and external developers ensuring appropriate standards are followed.

* Support, advise and coordinate with the workload of the off-shore technical team on implementation projects, enhancements, production support and maintenance activities.

* Perform day to day support, administration and maintenance of the ServiceNow Platform

Responsibilities:

* Recommend strategic initiatives consistent with the platform vision to move the platform forward

* Design ServiceNow integrations and work with ServiceNow, business partners and technical teams, including off-shore for smooth implementation.

* Influence and consult on pros, cons and risks to business partners on technical decisions during enhancement and project delivery.

* Serve as administrator and platform support resource.

* Work with Internal Controls, audit support teams, testing and Validation teams when demands, meet SOX/GxP regulation/validation and change management requirement.

* Support ServiceNow implementation projects for entire system lifecycle.

* Research and apply available ServiceNow hotfixes, patches and upgrades while ensuring configurations and customizations function as expected. Work with business partners to plan timelines, testing and communication of these tasks.

* Provide end user technical and functional support for the ServiceNow platform by working with team of internal and external developers ensuring appropriate standards are followed.

* Support, advise and coordinate with the workload of the off-shore technical team on implementation projects, enhancements, production support and maintenance activities.

* Perform day to day support, administration and maintenance of the ServiceNow Platform

 
qualifications:
* Experience with building custom applications on ServiceNow

* Experience working on Web Services integrations such as REST, JSON & SOAP and working in a SAAS Environment.

* Working & implementation experience with Service Portal.

Years of overall experience required:

3-5

 
skills: * Functional knowledge of Project Management, Agile and SDLC Methodologies.

* Strong communication and interpersonal skills and self-motivated.

* Strong skills/experience with Incident Management, Change Management, Configuration Management, Service Request, Asset Management, Knowledge Management, Project & Demand Management.

* Advanced analytical and problem-solving skills

* Hands on experience on basic configurations such as Access controls, notifications, workflows, business rules, client scripts and script includes.


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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