Senior IT Business Systems Analyst

  • location: Jacksonville, FL
  • type: Permanent
  • salary: $90,000 - $105,000 per year
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job description

Senior IT Business Systems Analyst

job summary:
OVERVIEW:

The Senior Business Systems Analyst works closely with business partners to gain in-depth understanding of business roadmap, strategy, processes, needs and goals. The ability to establish and grow relationships is key as this role will serve as a face of IT. Ability to analyze end-to-end processes, identify opportunities/risks and recommend efficiency improvements will aid success. A curious and innovative nature will help ensure that we provide continuous improvements and innovative solutions

 
location: Jacksonville, Florida
job type: Permanent
salary: $90,000 - 105,000 per year
work hours: 9am to 5pm
education: Bachelors
 
responsibilities:
PRIMARY RESPONSIBILITIES:

  • Build relationships with customers, stakeholders, developers and QA
  • Elicit, analyze, design and communicate requirements for new business process, new products, defects and enhancements
  • Identify, create and facilitate process design changes by conducting business and systems process analysis and design at a complex level; developing process improvements or re-engineering and recommending elimination; integrating new systems and processes with existing ones; and partnering with internal and external customers to ensure systems provided meet the long-term business strategies
  • Enhance Business Analysis processes and keep them aligned with best practices
  • Produce business requirement artifacts including As-Is, To-Be flows, user stories, uses cases, business requirements, functional requirements, diagrams, etc. as well as high-level technical architecture diagrams
  • Drive intuitive and customer focused User Experience (UX) of mobile and web applications
  • Collaborate closely with developers to implement the requirements, provide necessary guidance to testers during QA process
  • Utilize formal requirements elicitation techniques including interviewing techniques, asking probing questions etc. when working with business stakeholders to understand and define requirements
  • Answers questions and assist QA Team and Development Teams during the SDLC
 
qualifications:
SUPERVISION/JUDGMENT/SCOPE:

This position reports to the Director of Capability Delivery and has zero (0) direct reports. It has great latitude in judgment which includes making important decisions on a continuous basis. This position will have frequent contact with internal and external customers at all levels.

 
skills: SKILLS/QUALIFICATIONS:

  • Bachelor's degree in Computer Science, business or related field required or equivalent combination of industry related professional experience and education
  • 7+ years of Business Analysis and/or System Analysis experience
  • 3+ years of that experience in that role, directly responsible for working across multiple complex interconnected systems
  • Experience leading requirements/design sessions to identify end-to-end technology solution
  • Strong proficiency with formal requirements elicitation techniques, requirements analysis and management
  • Demonstrable experience with various requirements management tools
  • Experience coaching/developing business analysts and maturing requirements discipline
  • Experience working in a hybrid Agile and waterfall environment
  • Proven experience working with creation of use cases, functional specs, user stories, backlog grooming etc.
  • High critical thinking skills and ability to evaluate alternatives and present solutions that are consistent with business objectives and strategy.
  • Demonstrate up-to-date expertise in Information Systems and apply this to the development, execution and improvements
  • Preferred: Experience with Android and/or iPhone mobile applications
  • Preferred: User Experience (UX) design experience
  • Preferred: Strong experience working with Jira, Confluence and any other agile project management tools

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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