Configuration Tech Level II

  • location: North Las Vegas, NV
  • type: Contract
  • salary: $17.04 per hour

job description

Configuration Tech Level II

job summary:
Description:

Role Overview:

  • The Technician Level Two is responsible for performing complex enterprise installs that include software, hardware and network configurations.
  • This position collaborates with vendors to resolve configuration issues.
  • This will include un-boxing units to configure and boxing units back up to prepare for shipment.
 
location: North Las Vegas, Nevada
job type: Contract
work hours: 8am to 5pm
education: High School
 
responsibilities:
Key Areas of Responsibility:

  • Install, configure and upgrade operating systems and software, using standard business applications as well as Client's proprietary software packages.
  • Install, assemble and configure computers, network infrastructure components such as rack enclosures and related hardware; pull, rewire and label cables inside rack enclosures.
  • Troubleshoot problems with computer systems, including hardware, software, network and peripheral equipment.
  • Configure and test every system to ensure 100% quality.
  • Update comments on picks to be cancelled and forwards to a Help Desk, Supervisor or Manager.
  • Communicate with Account Managers and customers regarding their specific network configurations.
  • Communicate issues concerning customer orders to the area Help Desk or Supervisor.
Responsibilities:

  • Complete projects and tasks assigned by management to include assisting team with non enterprise-level builds as required.
  • It may be necessary on occasion for this individual to work beyond their regularly scheduled shift
  • Overtime is to be expected and in some cases required. In addition, a rotation of one Saturday 8:00am-5:00pm in every four weeks will be required. One Sunday per year may also be required
  • Demonstrate ability to lift and carry up to 50 pounds of force occasionally (0-33% of the workday) The personal lifting requirement is allowed only up to 50lbs. The team lift system must be utilized for loads weighing more than 50 pounds.
  • Demonstrated ability to push and pull up to 10 pounds of force rarely (0-12% of the workday).
  • Demonstrated ability to perform eight or more hours of standing, walking, bending, lifting, stooping and carrying products in combination at any given time.
  • Ability to work in a warehouse environment which includes changes in temperature as weather fluctuates, noise from conveyors and forklifts.
  • The information in this position description is intended to convey information about the key responsibilities and requirements of the position.
  • It is not an exhaustive list of the skills, efforts, duties, responsibilities or working conditions associated with the opportunity.
  • Responsibilities are subject to change.
Qualifications:

  • Minimum Qualifications
  • High School diploma or GED.
  • A+ certification or an equivalent combination of education and experience with the ability to demonstrate knowledge.
  • Network+ and third certification or an equivalent combination of education and a minimum of two years of experience with the ability to demonstrate knowledge.
Other Required Qualifications:

  • Ability to troubleshoot computer systems and peripherals, as well as identify hardware incompatibilities on multiple platforms
  • Basic knowledge of Microsoft Office Suite
  • strong written and verbal communication skills
  • Ability to maintain and update technical documentation for the Enterprise-Level customers
  • strong analytical skills and problem solving skills
  • Ability to multitask effectively
  • Ability to quickly learn about new technology and keep pace with an ever-changing industry
  • Ability to communicate with coworkers at all levels in the organization
  • Demonstrate ability to lift and carry up to 50 pounds of force occasionally (0-33% of the workday) the personal lifting requirement is allowed only up to 50lbs. The team lift system must be utilized for loads weighing more than 50 pounds.
  • Demonstrated ability to push and pull up to 10 pounds of force rarely (0-12% of the workday).
  • Demonstrated ability to perform eight or more hours of standing, walking, bending, lifting, stooping and carrying products in combination at any given time.
  • Ability to work in a warehouse environment which includes changes in temperature as weather fluctuates, noise from conveyors and forklifts.
Preferred Qualifications:

  • One of the following Comptia Certifications: Server+, Security+, Linux+
  • Associate's Degree in computer science or equivalent experience
  • Two years of work experience on network hardware or software
  • Demonstrated customer service and sales skills, as well as effective communication skills (verbal and written) for interaction with internal and external customers.
  • Basic knowledge of Client's internal systems including order status inquires and updating order comments
 
qualifications:
  • Experience level: Entry Level
  • Education: High School
 
skills:
  • Infrastructure
  • Desktop Support

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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