Sr. Field Service Technician

  • location: San Jose, CA
  • type: Permanent
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job description

Sr. Field Service Technician

job summary:
Senior Field Service Technician

Description

Our fortune 500 client is a growing and highly entrepreneurial business, focused on improving the lives of consumers away from home. The propositions include products, equipment, service and technical support systems. The Technical Services Organization (TSO) is charged with program installation, maintenance and technical support. The desired end-state is completely satisfied customers that lead to product and program compliance, long-term retention, and provide a virtuous business and organization growth cycle.

Senior field service technician (FST) is a full-time role, working out of your home office, to meet expanded equipment and service requirements both internally and externally. The work includes the installation, troubleshooting, repair, and maintenance of chemical dispensing equipment and commercial dishwashers (warewash machines) and troubleshooting chemical product interactions, all combined with a high level of customer interaction.

Some on-call weekend and off-hours work is required on a rotational basis. The work must be done in a way that supports year-to-year volume and profit results, improve customer retention, and delivers superior customer service and team building results.

The ideal candidate would have a background in electronics, plumbing, maintenance or mechanical systems. Commercial mechanical warewash equipment and chemical dispensing pumps expertise is a plus, as is proficiency and ability to read schematic drawings. Other desirable skills: excellent working knowledge of appropriate tools, data, implements and service needs; NRA ServSafe or NEHA CP-FS certification; understanding regulatory and plumbing requirements in the areas that affect our mechanical warewash program; proficient in laptop and tablet technology to include but not limited to Word, Excel, PowerPoint, and mechanical warewash program controllers.

Essential Job Function:

  • Work schedule may include: 12 hour shifts, 5 day work week, occasional weekends, and night shifts
  • Lift, lower and carry objects up to 50 lbs.
  • Push and pull objects up to 50 lbs.
  • Climb a vertical ladder, ability to go up and down
  • Climb up and down stairs
  • Stand, sit, and/or walk for long periods of time, twist, bend at the knees, stoop, kneel, squat, crawl, and reach for purposes of installing and maintaining equipment. Surface: concrete, asphalt (uneven surfaces).
  • Operate a computer keyboard to input and access data, and phone
  • The ability to work in extreme temperatures both hot and cold, generally in warehouse conditions including wide variances in temperature, dust and dirt
  • The ability to give and discern the various visual and audible alarms and signals for equipment startup, evacuation, and fires
  • Must have a valid driver's license
  • Candidate must be able to operate a motor vehicle, and spend approximately 30% of the day in the car traveling from accounts safely in city, rural and expressway conditions
Other Requirements

  • Candidate must live near specified city
  • On-call coverage may include occasional weekends, holidays and night shifts
Qualifications

Essential Job Function

  • Work Schedule may include: 12 hour shifts, 5 day work week, occasional weekends, and night shifts
  • Lift, lower and carry objects up to 50 lbs.
  • Push and pull objects up to 50 lbs.
  • Climb a vertical ladder. Ability to go up and down
  • Climb up and down stairs
  • Stand, sit, and/or walk for long periods of time, twist, bend at the knees , stoop, kneel, squat, crawl, and reach for purposes of installing and maintaining equipment. Surface: Concrete, asphalt (uneven surfaces).
  • Operate a computer keyboard to input and access data, and phone
  • The ability to work in extreme temperatures both hot and cold, generally in warehouse conditions including wide variances in temperature, dust and dirt
  • The ability to give and discern the various visual and audible alarms and signals for equipment startup, evacuation, and fires
  • Must have a valid driver's license
  • Candidate must be able to operate a motor vehicle, and spend approximately 30% of the day in the car traveling from accounts safely in city, rural and expressway conditions
 
location: San Jose, California
job type: Permanent
work hours: Rotating Shifts
education: No Degree Required
 
responsibilities:
Senior Field Service Technician

Description

Our fortune 500 client is a growing and highly entrepreneurial business, focused on improving the lives of consumers away from home. The propositions include products, equipment, service and technical support systems. The Technical Services Organization (TSO) is charged with program installation, maintenance and technical support. The desired end-state is completely satisfied customers that lead to product and program compliance, long-term retention, and provide a virtuous business and organization growth cycle.

Senior field service technician (FST) is a full-time role, working out of your home office, to meet expanded equipment and service requirements both internally and externally. The work includes the installation, troubleshooting, repair, and maintenance of chemical dispensing equipment and commercial dishwashers (warewash machines) and troubleshooting chemical product interactions, all combined with a high level of customer interaction.

Some on-call weekend and off-hours work is required on a rotational basis. The work must be done in a way that supports year-to-year volume and profit results, improve customer retention, and delivers superior customer service and team building results.

The ideal candidate would have a background in electronics, plumbing, maintenance or mechanical systems. Commercial mechanical warewash equipment and chemical dispensing pumps expertise is a plus, as is proficiency and ability to read schematic drawings. Other desirable skills: excellent working knowledge of appropriate tools, data, implements and service needs; NRA ServSafe or NEHA CP-FS certification; understanding regulatory and plumbing requirements in the areas that affect our mechanical warewash program; proficient in laptop and tablet technology to include but not limited to Word, Excel, PowerPoint, and mechanical warewash program controllers.

Essential Job Function:

  • Work schedule may include: 12 hour shifts, 5 day work week, occasional weekends, and night shifts
  • Lift, lower and carry objects up to 50 lbs.
  • Push and pull objects up to 50 lbs.
  • Climb a vertical ladder, ability to go up and down
  • Climb up and down stairs
  • Stand, sit, and/or walk for long periods of time, twist, bend at the knees, stoop, kneel, squat, crawl, and reach for purposes of installing and maintaining equipment. Surface: concrete, asphalt (uneven surfaces).
  • Operate a computer keyboard to input and access data, and phone
  • The ability to work in extreme temperatures both hot and cold, generally in warehouse conditions including wide variances in temperature, dust and dirt
  • The ability to give and discern the various visual and audible alarms and signals for equipment startup, evacuation, and fires
  • Must have a valid driver's license
  • Candidate must be able to operate a motor vehicle, and spend approximately 30% of the day in the car traveling from accounts safely in city, rural and expressway conditions
Other Requirements

  • Candidate must live near specified city
  • On-call coverage may include occasional weekends, holidays and night shifts
Qualifications

Essential Job Function

  • Work Schedule may include: 12 hour shifts, 5 day work week, occasional weekends, and night shifts
  • Lift, lower and carry objects up to 50 lbs.
  • Push and pull objects up to 50 lbs.
  • Climb a vertical ladder. Ability to go up and down
  • Climb up and down stairs
  • Stand, sit, and/or walk for long periods of time, twist, bend at the knees , stoop, kneel, squat, crawl, and reach for purposes of installing and maintaining equipment. Surface: Concrete, asphalt (uneven surfaces).
  • Operate a computer keyboard to input and access data, and phone
  • The ability to work in extreme temperatures both hot and cold, generally in warehouse conditions including wide variances in temperature, dust and dirt
  • The ability to give and discern the various visual and audible alarms and signals for equipment startup, evacuation, and fires
  • Must have a valid driver's license
  • Candidate must be able to operate a motor vehicle, and spend approximately 30% of the day in the car traveling from accounts safely in city, rural and expressway conditions
 
qualifications:
Senior Field Service Technician

Description

Our fortune 500 client is a growing and highly entrepreneurial business, focused on improving the lives of consumers away from home. The propositions include products, equipment, service and technical support systems. The Technical Services Organization (TSO) is charged with program installation, maintenance and technical support. The desired end-state is completely satisfied customers that lead to product and program compliance, long-term retention, and provide a virtuous business and organization growth cycle.

Senior field service technician (FST) is a full-time role, working out of your home office, to meet expanded equipment and service requirements both internally and externally. The work includes the installation, troubleshooting, repair, and maintenance of chemical dispensing equipment and commercial dishwashers (warewash machines) and troubleshooting chemical product interactions, all combined with a high level of customer interaction.

Some on-call weekend and off-hours work is required on a rotational basis. The work must be done in a way that supports year-to-year volume and profit results, improve customer retention, and delivers superior customer service and team building results.

The ideal candidate would have a background in electronics, plumbing, maintenance or mechanical systems. Commercial mechanical warewash equipment and chemical dispensing pumps expertise is a plus, as is proficiency and ability to read schematic drawings. Other desirable skills: excellent working knowledge of appropriate tools, data, implements and service needs; NRA ServSafe or NEHA CP-FS certification; understanding regulatory and plumbing requirements in the areas that affect our mechanical warewash program; proficient in laptop and tablet technology to include but not limited to Word, Excel, PowerPoint, and mechanical warewash program controllers.

Essential Job Function:

  • Work schedule may include: 12 hour shifts, 5 day work week, occasional weekends, and night shifts
  • Lift, lower and carry objects up to 50 lbs.
  • Push and pull objects up to 50 lbs.
  • Climb a vertical ladder, ability to go up and down
  • Climb up and down stairs
  • Stand, sit, and/or walk for long periods of time, twist, bend at the knees, stoop, kneel, squat, crawl, and reach for purposes of installing and maintaining equipment. Surface: concrete, asphalt (uneven surfaces).
  • Operate a computer keyboard to input and access data, and phone
  • The ability to work in extreme temperatures both hot and cold, generally in warehouse conditions including wide variances in temperature, dust and dirt
  • The ability to give and discern the various visual and audible alarms and signals for equipment startup, evacuation, and fires
  • Must have a valid driver's license
  • Candidate must be able to operate a motor vehicle, and spend approximately 30% of the day in the car traveling from accounts safely in city, rural and expressway conditions
Other Requirements

  • Candidate must live near specified city
  • On-call coverage may include occasional weekends, holidays and night shifts
Qualifications

Essential Job Function

  • Work Schedule may include: 12 hour shifts, 5 day work week, occasional weekends, and night shifts
  • Lift, lower and carry objects up to 50 lbs.
  • Push and pull objects up to 50 lbs.
  • Climb a vertical ladder. Ability to go up and down
  • Climb up and down stairs
  • Stand, sit, and/or walk for long periods of time, twist, bend at the knees , stoop, kneel, squat, crawl, and reach for purposes of installing and maintaining equipment. Surface: Concrete, asphalt (uneven surfaces).
  • Operate a computer keyboard to input and access data, and phone
  • The ability to work in extreme temperatures both hot and cold, generally in warehouse conditions including wide variances in temperature, dust and dirt
  • The ability to give and discern the various visual and audible alarms and signals for equipment startup, evacuation, and fires
  • Must have a valid driver's license
  • Candidate must be able to operate a motor vehicle, and spend approximately 30% of the day in the car traveling from accounts safely in city, rural and expressway conditions
 
skills: Senior Field Service Technician

Description

Our fortune 500 client is a growing and highly entrepreneurial business, focused on improving the lives of consumers away from home. The propositions include products, equipment, service and technical support systems. The Technical Services Organization (TSO) is charged with program installation, maintenance and technical support. The desired end-state is completely satisfied customers that lead to product and program compliance, long-term retention, and provide a virtuous business and organization growth cycle.

Senior field service technician (FST) is a full-time role, working out of your home office, to meet expanded equipment and service requirements both internally and externally. The work includes the installation, troubleshooting, repair, and maintenance of chemical dispensing equipment and commercial dishwashers (warewash machines) and troubleshooting chemical product interactions, all combined with a high level of customer interaction.

Some on-call weekend and off-hours work is required on a rotational basis. The work must be done in a way that supports year-to-year volume and profit results, improve customer retention, and delivers superior customer service and team building results.

The ideal candidate would have a background in electronics, plumbing, maintenance or mechanical systems. Commercial mechanical warewash equipment and chemical dispensing pumps expertise is a plus, as is proficiency and ability to read schematic drawings. Other desirable skills: excellent working knowledge of appropriate tools, data, implements and service needs; NRA ServSafe or NEHA CP-FS certification; understanding regulatory and plumbing requirements in the areas that affect our mechanical warewash program; proficient in laptop and tablet technology to include but not limited to Word, Excel, PowerPoint, and mechanical warewash program controllers.

Essential Job Function:

  • Work schedule may include: 12 hour shifts, 5 day work week, occasional weekends, and night shifts
  • Lift, lower and carry objects up to 50 lbs.
  • Push and pull objects up to 50 lbs.
  • Climb a vertical ladder, ability to go up and down
  • Climb up and down stairs
  • Stand, sit, and/or walk for long periods of time, twist, bend at the knees, stoop, kneel, squat, crawl, and reach for purposes of installing and maintaining equipment. Surface: concrete, asphalt (uneven surfaces).
  • Operate a computer keyboard to input and access data, and phone
  • The ability to work in extreme temperatures both hot and cold, generally in warehouse conditions including wide variances in temperature, dust and dirt
  • The ability to give and discern the various visual and audible alarms and signals for equipment startup, evacuation, and fires
  • Must have a valid driver's license
  • Candidate must be able to operate a motor vehicle, and spend approximately 30% of the day in the car traveling from accounts safely in city, rural and expressway conditions
Other Requirements

  • Candidate must live near specified city
  • On-call coverage may include occasional weekends, holidays and night shifts
Qualifications

Essential Job Function

  • Work Schedule may include: 12 hour shifts, 5 day work week, occasional weekends, and night shifts
  • Lift, lower and carry objects up to 50 lbs.
  • Push and pull objects up to 50 lbs.
  • Climb a vertical ladder. Ability to go up and down
  • Climb up and down stairs
  • Stand, sit, and/or walk for long periods of time, twist, bend at the knees , stoop, kneel, squat, crawl, and reach for purposes of installing and maintaining equipment. Surface: Concrete, asphalt (uneven surfaces).
  • Operate a computer keyboard to input and access data, and phone
  • The ability to work in extreme temperatures both hot and cold, generally in warehouse conditions including wide variances in temperature, dust and dirt
  • The ability to give and discern the various visual and audible alarms and signals for equipment startup, evacuation, and fires
  • Must have a valid driver's license
  • Candidate must be able to operate a motor vehicle, and spend approximately 30% of the day in the car traveling from accounts safely in city, rural and expressway conditions

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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