Bilingual IT Service Desk Associate

  • location: Morgantown, WV
  • type: Contract
easy apply

job description

Bilingual IT Service Desk Associate

job summary:
We're seeking a Bilingual (English and Spanish) IT Service Desk Associate to join a rapidly growing client for an exciting opportunity. Contact us today for more info!

location: Morgantown, West Virginia
job type: Contract
work hours: 8am to 5pm
education: Associates
  • Provide customer service and IT support in both English and Spanish languages for level 1 incidents
  • Document incidents and direct higher level incidents to the appropriate party
  • Bachelor's degree in a relevant IT field or combination of an Associates degree and equivalent IT service desk experience
  • Strong lingual experience in both English and Spanish languages (verbally and written)
  • General IT support experience
  • Customer Service experience
  • English and Spanish Language Competency
  • General IT experience
  • Experience with IT incident management and IT ticketing systems
  • IT support certifications are a plus
  • Customer service

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

easy apply

get jobs in your inbox.

sign up

related jobs

    Mechanical Engineer

  • location: Fairmont, WV
  • job type: Permanent
  • salary: $80,000 - $90,000 per year
  • date posted: 3/9/2020