IT Specialist

  • location: Twentynine Palms, CA
  • type: Permanent
  • salary: $75,000 - $80,000 per year
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job description

IT Specialist

job summary:
Health Applications Engineer, Associate, Assists in the selling process to identify, develop, and support product/service applications. Requires blend of sales, marketing, and technical skills. Interacts with management at customer sites to assess business processes and address product/service needs. Basic involvement in the overall sales process, pre-sales through post-sales support. May participate in sales presentation activities for key prospects, and develops and delivers presentations to customer. Requires Bachelor's degree (in technology, engineering or business discipline) or equivalent, and 0 (zero) to 2 years related (engineering and/or sales) experience.

 
location: Twentynine Palms, California
job type: Permanent
salary: $75,000 - 80,000 per year
work hours: 9am to 5pm
education: Bachelors
 
responsibilities:
Health Applications Engineer, Associate, Assists in the selling process to identify, develop, and support product/service applications. Requires blend of sales, marketing, and technical skills. Interacts with management at customer sites to assess business processes and address product/service needs. Basic involvement in the overall sales process, pre-sales through post-sales support. May participate in sales presentation activities for key prospects, and develops and delivers presentations to customer.

 
qualifications:
Requires Bachelor's degree (in technology, engineering or business discipline) or equivalent, and 0 (zero) to 2 years related (engineering and/or sales) experience.

 
skills: - Work with on-site or off-site subject matter experts to resolve user and performance related issues.

- Troubleshoot EHR performance systems and coordinates solutions.

- Manage the installation, testing, monitoring, operating, and troubleshooting of client hardware and software on Windows platforms.

- Install, configure, upgrade, sets up, and troubleshoots all hardware and software components, ensuring compatibility with existing systems and other system interfaces, and testing for system malfunctions.

- Install, upgrades, configures, and tests off-the-shelf, locally developed, and agency provided computer software.

- Meets Risk Management Framework (RMF) for DOD Information Technology (IT) Support as detailed in DoD Instruction 8510.01, Risk Management Framework (RMF) for DoD Information Technology (IT).

- Ensures that all applicable DOD policies and security practices are implemented and maintained throughout the infrastructure for workstations and printers such as Security Technical Implementation Guides (STIGs) to the workstations within specified timeframes.

- Serves as point of contact for resolving customer questions or problems concerning Information Technology (IT) automation systems, software and/or hardware problems, password violations, and telecommunication troubles and work orders.

- Manages Active Directory account creation assigning security privileges and maintaining appropriate Role-Based Access Control (RBAC) for privileged and non-privileged accounts.

- Maintains awareness of current trends in information technology and performs varied research and periodical searches to identify current trends in information systems, hardware, software, and training.


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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