NOC Technician

  • location: Longmont, CO
  • type: Permanent
  • salary: $55,000 - $60,000 per year

job description

NOC Technician

job summary:
Job description

Randstad Technologies is currently looking for Voice NOC technician for a leading provider of technology-driven, communication services client. The core focus of this position will be providing surveillance and triage of voice applications and technical support for a variety of company products and service. You will provide monitoring, tiered support, trouble isolation, including corrective action for network problems for all voice customer facing production systems in a 24-hour/7-day-per-week Network Operations Center (NOC).

 
location: Longmont, Colorado
job type: Permanent
salary: $55,000 - 60,000 per year
work hours: 3pm to 12am
education: High School
 
responsibilities:
Responsibilities:

  • Monitoring overall health of the network
  • Break/fix problem resolution for voice applications - call traces, etc.
  • Responding to network alarms with corrective actions
  • Inbound/outbound calls
  • Partnering with both internal and external parties to resolve ticket issues
  • Willingness to work a 4x10 shift
  • Other duties as assigned
 
qualifications:
  • Experience level: Experienced
  • Minimum 2 years of experience
  • Education: High School
 
skills:
  • NOC Technician

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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