Mobile Technical Support

  • location: New York, NY
  • type: Contract
  • salary: $33 - $36 per hour
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job description

Mobile Technical Support

job summary:
Need customer service minded Mobile Technicians!

W2 ONLY!

Looking for Mobile IOs Techs.

 
location: New York, New York
job type: Contract
salary: $33 - 36 per hour
work hours: 9am to 6pm
education: Associates
 
responsibilities:
  • Techs will be working in-person, both in 1 on 1 and 1 to many classroom like settings, helping users activate their new CorpMobility phone.
  • They will be available to answer users questions about application downloads, activations, and best practices.
  • They'll also be available for immediate troubleshooting, driving down calls and waits for service desk assistance.
 
qualifications:
5 years experience with iOS/Android/Blackberry

 
skills: Top Must Have Skill Sets Required:

  • The tech must possess an outstanding client support attitude and acumen with the ability to read a client and adjust their approach will be critical in this effort.
  • They must also have excellent technical skills troubleshooting mobile devices (iOS/Android/Blackberry).
  • The tech must be detail orientated and possess excellent written and verbal communication skills.
  • The must be able to operate with limited supervision, but be able to provide critical and accurate progress updates to management (both written and via ITSM ticketing).

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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