QA-- Technology Call Center

  • location: Seattle, WA
  • type: Contract
  • salary: $55 - $65 per hour

job description

QA-- Technology Call Center

job summary:
Our Seattle based client is seeking a QA to add to the technology team that develops and enhances the technology utilized by their call centers worldwide. This is a hybrid testing role that will require experience with both manual and automation testing. Previous experience working on call center technolgoy is essential for this role.

 
location: Seattle, Washington
job type: Contract
salary: $55 - 65 per hour
work hours: 8am to 5pm
education: Bachelors
 
responsibilities:
  • Responsible for development of test strategies and creation of appropriate test harnesses.
  • Will work with a team of quality engineering professions to ensure the highest quality product delivery
  • Evaluate product functionality and create test strategies and test cases to assess product quality.
  • Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
  • Experience in testing call center technologies
  • Expert in software quality and testing methodologies
 
qualifications:
  • Experience level: Experienced
  • Minimum 5 years of experience
  • Education: Bachelors
 
skills:
  • call center technology (2 years of experience is required)
  • five9
  • Automated QA Testing (2 years of experience is required)
  • Manual QA Testing (2 years of experience is required)

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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