Application Support - LabX

  • location: Cambridge, MA
  • type: Contract
  • salary: $40 - $45 per hour
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job description

Application Support - LabX

job summary:
Provides scientific and laboratory services, including multivendor instrument, information technology and validation/compliance services. Implements, monitors and provides technical support of customer laboratory IT environments, typically integrated with instrumentation. Implements customer specified benchtop computing design and processes.

location: Cambridge, Massachusetts
job type: Contract
salary: $40 - 45 per hour
work hours: 8am to 5pm
education: Bachelors
Essential Duties and Responsibilities include, but are not limited to, the following:

  • Act as Technical Lead on a laboratory upgrade project, with specific focus on LabX (Mettler-Toledo)
  • Provide administration, deployment, and client-side support of LabX
  • Provides application and domain expertise to develop solutions to meet requirements
  • Provides technical support of customer laboratory IT systems integrated with Lab X
  • Assist systems users with defining, authoring and documenting system use in user, admin, and maintenance SOPs
  • Take ownership of related tasks, work under minimal supervision, and utilize industry experience to make tactical decisions
  • Implement client defined standard computing platform and security policies
  • Execute validation test scripts
  • Identify and implement enhancements, upgrades and/or solutions to improve the overall support of the lab computing environment
  • Provides feedback and suggestions to the client for future improvements
Education and Experience:

  • Bachelors in Science in Computer Science, Life Science or equivalent industry experience
  • 5+ years of experience providing technical support of customer laboratory IT systems
skills: Knowledge and Skills:

  • Mettler LabX deployment and method development and experience (end to end)
  • Lab experience with pH meters, balances, titrators, refractometers, melting point and density meters
  • 2+ years' experience with LabX method development and data migration
  • Experience executing test scripts is a plus
  • Proficiency with Microsoft Office

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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