IT Project Manager

  • location: Romeoville, IL
  • type: Permanent
  • salary: $70,000 - $110,000 per year

job description

IT Project Manager

job summary:
Position Summary

As part of the IT Services team and reporting to the Senior Director of IT Services, the Project Manager will lead IT Services project initiatives. The Project Manager will be an integral part of the customer onboarding and implementation process. Working with stakeholders on requirement gathering, documenting and communicating progress and change requests related to the projects being managed. Software system upgrades will be a core responsibility, coordinating and leading the testing and validation efforts. Final implementation documentation creation and communication will also be a responsibility of the Project Manager. Working with all levels of the organization, providing training and support for questions/issues. The Project Manager will be involved in numerous facets of the 3PL business including, order processing (picking, shipping, receiving, etc.), and will frequently interact with customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Project Manage IT Services projects as assigned.
  • Analyze requirements, communicate requirements to all stakeholders
  • Create and maintain all project related documentation.
  • Provide training and support to internal and external customers.
  • Work with software vendors support to identify and resolve issues.
  • Coordinate with customers for prioritization of requests and projects.
  • Utilize help desk software, screen sharing, email and phone communication to track and report issues
  • Work with users to troubleshoot, identify bugs, and resolve open issues.
  • Familiarity with Agile and Scrum approaches and tools is beneficial.
  • Familiarity with the SDLC is a plus.
  • Bridge the gap between technical and non-technical individuals to resolve issues.
  • Effectively communicate requirements and deliverables to all levels of the organization.
  • Exposure to SQL, SQL SSRS, and Excel is a plus.
  • PMP or similar certification is a plus, but not required.
EDUCATION and/or EXPERIENCE

A minimum of 2 years related experience with formal training or equivalent combination of education and experience. Bachelor's degree (B.A. or B.S) from a College or University or equivalent technical certification is desirable.

  • Project management experience, leading teams, working with customers, coordination in a very high paced environment.
  • Hands on experience working with warehouse management systems from implementation to configuration is desirable.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals. Ability to communicate effectively with groups of managers, clients, and customers.
  • Ability to analyze complex issues related to performance, and efficiency.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions and deal with several abstract and concrete variables.
 
location: Romeoville, Illinois
job type: Permanent
salary: $70,000 - 110,000 per year
work hours: 8am to 5pm
education: Bachelors
 
responsibilities:
  • Project Manage IT Services projects as assigned.
  • Analyze requirements, communicate requirements to all stakeholders
  • Create and maintain all project related documentation.
  • Provide training and support to internal and external customers.
  • Work with software vendors support to identify and resolve issues.
  • Coordinate with customers for prioritization of requests and projects.
  • Utilize help desk software, screen sharing, email and phone communication to track and report issues
  • Work with users to troubleshoot, identify bugs, and resolve open issues.
  • Familiarity with Agile and Scrum approaches and tools is beneficial.
  • Familiarity with the SDLC is a plus.
  • Bridge the gap between technical and non-technical individuals to resolve issues.
  • Effectively communicate requirements and deliverables to all levels of the organization.
  • Exposure to SQL, SQL SSRS, and Excel is a plus.
  • PMP or similar certification is a plus, but not required.
 
qualifications:
  • Experience level: Experienced
  • Minimum 5 years of experience
  • Education: Bachelors
 
skills:
  • IT Project Manager

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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