Help Desk Technician

  • location: Urbana, IL
  • type: Temp to Perm
  • salary: $12 - $16 per hour

job description

Help Desk Technician

job summary:
Our client is seeking a Help Desk Technician for a 6-month contract to hire opportunity. This candidate must have excellent customer service and at least 1 year of professional experience. We've placed multiple Technicians on this team and all are very happy with the collaborative environment it provides.

 
location: Urbana, Illinois
job type: Contract
salary: $12 - 16 per hour
work hours: 8am to 4pm
education: No Degree Required
 
responsibilities:
Troubleshoot desktop operating system, application errors and PC hardware issues. Troubleshoot minor server-hardware issues. Manage trouble tickets from inception to closing, includes tracking resolution progress and updating customers on ticket status. Provide Microsoft O/S and database maintenance. Set up and maintain user desktop environments; relocate and set up peripherals as may be required. Maintain printers; troubleshoot issues

The essential functions of this role include:

  • working in a smoke free environment
 
qualifications:
  • Experience level: Entry Level
  • Minimum 1 year of experience
  • Education: No Degree Required
 
skills:
  • Help Desk Support
  • Break/Fix
  • Ticketing
  • providing helpdesk support
  • service desk
  • MS Office
  • Help Desk

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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    Help Desk Technician

  • location: Urbana, IL
  • job type: Temp to Perm
  • salary: $12 - $16 per hour
  • date posted: 7/21/2020