Salesforce Senior Admin and Release Manager

  • location: San Diego, CA
  • type: Contract
  • salary: $55 - $58 per hour

job description

Salesforce Senior Admin and Release Manager

job summary:
With all the expenditures made in analytics, it's time to stop buying into partial solutions that overpromise and underdeliver. It's time to invest in answers. Our client leverages all of the data, all of the time, so customers can analyze anything, deploy anywhere, and deliver analytics that matter most to them. And we do it on-premises, in the Cloud, or anywhere in between, throughout the world. We call this pervasive data intelligence. It's the new way we transform how businesses work and people live through the power of data.

Your Opportunity:

Job Title: Salesforce Senior Admin and Release Manager

Location: San Diego ( Virtual during COVID )

- This role is a combination of Salesforce Admin and deployment manager.

- The Senior Salesforce Administrator will oversee the ongoing development of the FinancialForce application. The successful candidate will have experience implementing and administering enterprise class CRM systems and a record of partnering with business users to improve processes using best practices of Salesforce and associated technologies. The Release Manager partners with developers to ensure accuracy in the process for testing and deploying updates to the Salesforce platform. S/he is expected to follow best practices for implementing and managing release processes for configuration and code through all environments.

Essential Duties & Responsibilities

- Provide day to day Tier 2 end-user support and assist users to troubleshoot issues related to FinancialForce application

- Maintain security user roles and profiles, security settings, access settings etc. (User Profiles, Role Hierarchy, Sharing Rules and Security).

- Responsible for requirements gathering, facilitation of business process discussions, solution design and documentation, application configuration, testing, and end-user support.

- Provide direction and leadership in promoting and implementing best practice solutions for both business process and technology.

- Partner with our managed service provider and vendors to proactively address problems and troubleshoot production issues.

- Contribute to the delivery of recurring platform releases.

- Plan and execute scheduled releases for multiple salesforce orgs using the Flosum ALM tool.

- Ensure proper tracking of released components in version control.

- Assume ownership and continuous improvement of the release process by documenting release issues and developing plans to improve process or automation.

- Responsible for maintaining consistency between Salesforce sandbox environments, from Development through QA, UAT and Production.

- Manage deployments between sandbox environments using the Flosum tool.

May perform other duties and responsibilities that management may deem necessary from time to time.

Qualifications and Experience

- Minimum of five (5) years of Salesforce Admin experience supporting Salesforce in a complex, publicly-traded, global organization.

- 2+ years of experience in a DevOps role is desired.

- Ability to work on fast paced project and perform under stressful deadlines

- Experience with Lightning Experience and Lightning Components is a MUST

- Success using Agile principles to deliver great business outcomes through technology.

- Experience managing multiple sandbox environments including refreshes is a MUST.

- Understanding of Apex and Visual Force is required.

- Experience using Flosum, Copado, or another Salesforce ALM tool is a plus.

- strong written, verbal, and listening communication skills: articulate and effective communicator and presenter, able to describe complex problems and solutions in understandable terms; ability to frame communications to a diverse set of stakeholders.

- Effectively use data to make better decisions.

- Ability to establish and manage priorities in a fast-paced environment.

- Proven ability to execute swiftly without compromising quality.

- Exhibits acute business acumen and understanding of organizational issues and challenges.

Education & Special Training

- Bachelor's degree in Computer Science (CS), Computer Information Systems (CIS), Management Information Systems (MIS), Business Administration, or equivalent, required.

- Master's degree in CS, CIS, MIS, or related disciplines, or MBA, is preferred.

- Salesforce Admin Certification (Advanced preferred)

 
location: SAN DIEGO, California
job type: Contract
salary: $55 - 58 per hour
work hours: 8am to 5pm
education: Bachelors
 
responsibilities:
Essential Duties & Responsibilities

- Provide day to day Tier 2 end-user support and assist users to troubleshoot issues related to FinancialForce application

- Maintain security user roles and profiles, security settings, access settings etc. (User Profiles, Role Hierarchy, Sharing Rules and Security).

- Responsible for requirements gathering, facilitation of business process discussions, solution design and documentation, application configuration, testing, and end-user support.

- Provide direction and leadership in promoting and implementing best practice solutions for both business process and technology.

- Partner with our managed service provider and vendors to proactively address problems and troubleshoot production issues.

- Contribute to the delivery of recurring platform releases.

- Plan and execute scheduled releases for multiple salesforce orgs using the Flosum ALM tool.

- Ensure proper tracking of released components in version control.

- Assume ownership and continuous improvement of the release process by documenting release issues and developing plans to improve process or automation.

- Responsible for maintaining consistency between Salesforce sandbox environments, from Development through QA, UAT and Production.

- Manage deployments between sandbox environments using the Flosum tool.

May perform other duties and responsibilities that management may deem necessary from time to time.

 
qualifications:
  • Experience level: Manager
  • Minimum 5 years of experience
  • Education: Bachelors (required)
 
skills:
  • Salesforce

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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