Technical Writer

  • location: San Diego, CA
  • type: Contract
  • salary: $30 - $37 per hour

job description

Technical Writer

job summary:

  • 3+ years of experience as a technical writer, preferably in industry (software, hardware, biotech). Experience with service documentation is a plus
  • Occasional travel required
  • Must function well in a fast-paced environment and independently manage multiple projects from concept to publication under tight deadlines and changing conditions
  • Influencing across boundaries, finding win-win solutions, and responding to obstacles creatively and resourcefully are all key characteristics
  • Sophisticated understanding of the principles and practices of tech writing is essential, as is expert knowledge of MadCap Flare (or similar), Adobe Acrobat, SnagIt (or similar), and Microsoft Office
  • Significant pluses are a proficiency in Adobe Photoshop or Lightroom, expert knowledge of HTML, XML, and CSS; and scripting experience
  • Must be proficient in English, attentive to publications standards, and equipped with excellent grammatical and editorial skills
location: SAN DIEGO, California
job type: Contract
salary: $30 - 37 per hour
work hours: 8am to 4pm
education: Bachelors

  • Work with Product Support, Training, and Field Service Engineering to plan and write documentation for engineers who install, maintain, and troubleshoot scientific equipment and software at customer sites
  • Align with other writers on standards, conventions, project management, and tools
  • Solicit regular feedback from service engineers, accompany them on site visits to learn about their work, and make thoughtful recommendations about how writers can support them more effectively
  • Collect data by interviewing specialists, monitoring internal online forums, researching previous material, observing training and demonstrations, and using instruments and software
  • Propose technical improvements to authoring tools and work with technical leads to evaluate and implement
  • Take photographs and videos to illustrate the documentation; work with an illustrator to convert them to technical drawings
  • Release finished documentation to Document Control, and maintain organized records of all materials, drafts, and previous versions
  • Successfully manage multiple complex projects from concept to release under tight deadlines and external dependencies
  • Quickly learn and apply new tools, processes, and standards
  • Experience level: Experienced
  • Minimum 3 years of experience
  • Education: Bachelors
  • Technical Writing

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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