Business Support Consultant
Leads support functions and/or operations/production oversight usually for multiple business groups for a Line of Business or for a significantly diverse and complex business group within a Line of Business.
location: Charlotte, North Carolina
job type: Contract
salary: $47.92 - 53.91 per hour
work hours: 8am to 5pm
Functions supported may include: policy/procedure administration and adherence, systems/change initiatives, business continuity planning, legal and regulatory adherence, SLA negotiation/development, reporting and analysis, project funding, pipeline, process improvement, quality management, MBO development, communications, financial control/budgeting oversight (example: monitoring business expenses) and/or team member processing (example: planning focal review). Consults with management and business partners on strategic approaches, effectiveness of support function, and business performance improvement opportunities for the applicable business functions.
8+ years of experience in one or a combination of the following: business support, project management, implementation, business operations or strategic planning in financial services
skills: Presents to executive management on business performance and recommends strategies to implement changes and improvements. Utilizes thorough knowledge of the LOB's or business group's functional area or products to support and drive strategic initiatives for the business. Provides work direction to lower level staff.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.