eCommerce Business Analyst

  • location: San Jose, CA
  • type: Contract
  • salary: $50 - $55 per hour

job description

eCommerce Business Analyst

job summary:
eCommerce Business Analyst

Summary of need: Cisco Security is looking for someone with a broad set of experience to help us get our eCommerce solutions and services off the ground. A proof of concept was setup with one product and we're looking to generalize that work into a repeatable, sustainable and value-add service model available to the rest of Cisco and its products. Cisco is leveraging Zuora for subscription management and a variety of other enterprise systems that need to communicate with each other.

Key Responsibilities:

  • Break down prior project work and documentation to generalize into a sustainable service model for eCommerce
  • Partner with Product Manager of eCommerce to structure systems and processes to add business value to current and future internal customers
  • Analyze business requirements/stories spanning multiple eCommerce applications (Zuora, Sabrix, Payment Gateways, etc.)
  • Document and Maintain a working understanding of systems in use, including integrations and dependencies
  • Work with front-end and back-end development teams to understand and mitigate dependencies for successful continuous release cadence
  • Chase down people who worked on the proof of concept for context, decision rationale, architecture, demos, etc all without becoming a pain in the butt
Preferred Experience

  • Understanding of Core Financial processes in a global company: GL, FA, AR, Revenue Recognition, Cash Management, accounting practices and SOX compliance
  • 2-3 years working on eCommerce solutions

    • Preferred across multiple industries and company sizes
  • Experience working in Agile methodologies
  • Hands on experience with Zuora platform a plus
Zuora Administrator

Summary of need: Cisco Security is looking for someone with Zuora and recurring revenue product experience to build off the work of the above analyst. Once we've established a vision and architecture for our platform, we'll need help implementing and configuring to meet individual customer needs as well as adhere to best practices.

Key Responsibilities:

  • Configure and update applications to meet business requirements
  • Understand business requirements/stories spanning multiple eCommerce applications (Zuora, Sabrix, Payment Gateways, etc.) and guide Zuora configuration to achieve desired results
  • Maintain a working understanding of systems in use, including integrations and dependencies
  • Work with front-end and back-end development teams for to understand and mitigate dependencies for successful continuous release cadence
Preferred Experience

  • Solid understanding of Core Financial processes in a global company: GL, FA, AR, Revenue Recognition, Cash Management, accounting practices and SOX compliance
  • 2-3 years working on Recurring Revenue/Subscription solutions leveraging Zuora
  • Experience working in Agile methodologies a plus
  • Certified as a Zuora Administrator
 
location: San Jose, California
job type: Contract
salary: $50 - 55 per hour
work hours: 8am to 5pm
education: Bachelors
 
responsibilities:
  • Break down prior project work and documentation to generalize into a sustainable service model for eCommerce
  • Partner with Product Manager of eCommerce to structure systems and processes to add business value to current and future internal customers
  • Analyze business requirements/stories spanning multiple eCommerce applications (Zuora, Sabrix, Payment Gateways, etc.)
  • Document and Maintain a working understanding of systems in use, including integrations and dependencies
  • Work with front-end and back-end development teams to understand and mitigate dependencies for successful continuous release cadence
  • Chase down people who worked on the proof of concept for context, decision rationale, architecture, demos, etc all without becoming a pain in the butt
Preferred Experience

  • Understanding of Core Financial processes in a global company: GL, FA, AR, Revenue Recognition, Cash Management, accounting practices and SOX compliance
  • 2-3 years working on eCommerce solutions

    • Preferred across multiple industries and company sizes
  • Experience working in Agile methodologies
  • Hands on experience with Zuora platform a plus
 
qualifications:
  • Experience level: Experienced
  • Minimum 5 years of experience
  • Education: Bachelors (required)
 
skills:
  • Business Analysis
  • Zuora (2 years of experience is required)
  • ecommerce (3 years of experience is required)

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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