Technology Support Specialist - Desktop Support

  • location: Lancaster, PA
  • type: Contract
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job description

Technology Support Specialist - Desktop Support

job summary:
Technology Support Specialist - Desktop Support

Maintain and support computers, peripherals, and networks.


1. Troubleshoots hardware, software, and network problems.

2. Serves as the backup to the Network and Systems Administrator for assigned tasks.

3. Configures and installs software on computers.

4. Provides security and rights for software.

5. Properly documents procedures and configurations in order to assist other department members in resolving future issues.

6. Protects data through backups and virus protection.

7. Maintains existing computer hardware and installs new computer hardware.

8. Assists the Network and Systems Administrator in the installation of networking hardware (cables, switches, routers, wireless access points, etc.).

location: Lancaster, Pennsylvania
job type: Contract
work hours: 8am to 5pm
education: Associates

The computer technician will work with staff to help them use computer equipment. This employee will also use the Internet to find information and download resources. In addition, the technician will handle warranty registration, and maintain inventories as necessary.


College/Technical School training and/or 1-3 years' experience as a technician in a computer network

environment. Excellent troubleshooting and repair skills. Good people skills. Windows operating systems

knowledge and experience. Ability to learn independently.


Basic software applications skills (Word processing, Spreadsheet, Database and Internet use). Advanced

server skills and/or training. Multiple operating systems skills.

A+ Certification preferred

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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