Sales Operations Specialist II

  • location: New Haven, CT
  • type: Contract
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job description

Sales Operations Specialist II

job summary:




As part of the HCP Operations Team that provides strategic and tactical partnership to all business units by working directly with marketing, the sales force, and external vendors, in addition to representing the organization to our HCPs and patients, this support member drives completion of scheduled deliverables that inform our operation.

  • Monitor team email box and route questions to respective therapeutic area
  • Generate weekly reporting statistics
  • Maintain nominations trackers and CRM to ensure they are updated with speaker contract, compliance training, and content training information
  • Ensure completeness and consistent management of speaker program documentation and that all Compliance reporting requirements are met and activities align with Alexion's ways of working
  • Collaborate with our IT colleagues, internally and externally, on testing required for system improvements
  • Assist in maintaining timely updates in department communications
  • Provides review and support during heavy contracting periods
  • Assist sales representative with program close-out activities as needed






Skills:



  • Keen attention to detail, ability to make clear decisions, solve complex problems and compare contrast and quality check work
  • Ability to organize, plan and prioritize work in a fast-paced and collaborative work environment and achieve objectives in a timeline fashion
  • Interpersonal, customer service and conflict resolution skills
  • Appreciation for operating in a highly regulated environment with defined work instructions and Compliance requirements
  • Ability to identify opportunities for greater efficiencies and potential gaps in oversight
  • Technology-savvy, demonstrating can-do attitude in articulating needs, testing and implementation
  • Proficient in Microsoft Excel
  • Preference for Sales Force experience






Education:



Bachelor's Degree (Preferred Degree: Business, Communications, Marketing, Hospitality, etc.)





 
location: New Haven, Connecticut
job type: Contract
work hours: 9am to 5pm
education: Bachelors
 
responsibilities:




As part of the HCP Operations Team that provides strategic and tactical partnership to all business units by working directly with marketing, the sales force, and external vendors, in addition to representing the organization to our HCPs and patients, this support member drives completion of scheduled deliverables that inform our operation.

  • Monitor team email box and route questions to respective therapeutic area
  • Generate weekly reporting statistics
  • Maintain nominations trackers and CRM to ensure they are updated with speaker contract, compliance training, and content training information
  • Ensure completeness and consistent management of speaker program documentation and that all Compliance reporting requirements are met and activities align with Alexion's ways of working
  • Collaborate with our IT colleagues, internally and externally, on testing required for system improvements
  • Assist in maintaining timely updates in department communications
  • Provides review and support during heavy contracting periods
  • Assist sales representative with program close-out activities as needed






Skills:



  • Keen attention to detail, ability to make clear decisions, solve complex problems and compare contrast and quality check work
  • Ability to organize, plan and prioritize work in a fast-paced and collaborative work environment and achieve objectives in a timeline fashion
  • Interpersonal, customer service and conflict resolution skills
  • Appreciation for operating in a highly regulated environment with defined work instructions and Compliance requirements
  • Ability to identify opportunities for greater efficiencies and potential gaps in oversight
  • Technology-savvy, demonstrating can-do attitude in articulating needs, testing and implementation
  • Proficient in Microsoft Excel
  • Preference for Sales Force experience






Education:



Bachelor's Degree (Preferred Degree: Business, Communications, Marketing, Hospitality, etc.)





 
qualifications:




As part of the HCP Operations Team that provides strategic and tactical partnership to all business units by working directly with marketing, the sales force, and external vendors, in addition to representing the organization to our HCPs and patients, this support member drives completion of scheduled deliverables that inform our operation.

  • Monitor team email box and route questions to respective therapeutic area
  • Generate weekly reporting statistics
  • Maintain nominations trackers and CRM to ensure they are updated with speaker contract, compliance training, and content training information
  • Ensure completeness and consistent management of speaker program documentation and that all Compliance reporting requirements are met and activities align with Alexion's ways of working
  • Collaborate with our IT colleagues, internally and externally, on testing required for system improvements
  • Assist in maintaining timely updates in department communications
  • Provides review and support during heavy contracting periods
  • Assist sales representative with program close-out activities as needed






Skills:



  • Keen attention to detail, ability to make clear decisions, solve complex problems and compare contrast and quality check work
  • Ability to organize, plan and prioritize work in a fast-paced and collaborative work environment and achieve objectives in a timeline fashion
  • Interpersonal, customer service and conflict resolution skills
  • Appreciation for operating in a highly regulated environment with defined work instructions and Compliance requirements
  • Ability to identify opportunities for greater efficiencies and potential gaps in oversight
  • Technology-savvy, demonstrating can-do attitude in articulating needs, testing and implementation
  • Proficient in Microsoft Excel
  • Preference for Sales Force experience






Education:



Bachelor's Degree (Preferred Degree: Business, Communications, Marketing, Hospitality, etc.)





 
skills:





As part of the HCP Operations Team that provides strategic and tactical partnership to all business units by working directly with marketing, the sales force, and external vendors, in addition to representing the organization to our HCPs and patients, this support member drives completion of scheduled deliverables that inform our operation.

  • Monitor team email box and route questions to respective therapeutic area
  • Generate weekly reporting statistics
  • Maintain nominations trackers and CRM to ensure they are updated with speaker contract, compliance training, and content training information
  • Ensure completeness and consistent management of speaker program documentation and that all Compliance reporting requirements are met and activities align with Alexion's ways of working
  • Collaborate with our IT colleagues, internally and externally, on testing required for system improvements
  • Assist in maintaining timely updates in department communications
  • Provides review and support during heavy contracting periods
  • Assist sales representative with program close-out activities as needed






Skills:



  • Keen attention to detail, ability to make clear decisions, solve complex problems and compare contrast and quality check work
  • Ability to organize, plan and prioritize work in a fast-paced and collaborative work environment and achieve objectives in a timeline fashion
  • Interpersonal, customer service and conflict resolution skills
  • Appreciation for operating in a highly regulated environment with defined work instructions and Compliance requirements
  • Ability to identify opportunities for greater efficiencies and potential gaps in oversight
  • Technology-savvy, demonstrating can-do attitude in articulating needs, testing and implementation
  • Proficient in Microsoft Excel
  • Preference for Sales Force experience






Education:



Bachelor's Degree (Preferred Degree: Business, Communications, Marketing, Hospitality, etc.)






Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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