Technical Writer

  • location: Redmond, WA
  • type: Contract
  • salary: $25 - $35 per hour

job description

Technical Writer

job summary:
Technical Writer needed for Contract Opportunity with Randstad Technologies client in Redmond, WA.

We are looking for an experienced and detail-oriented technical writer who can translate game feature and hotfix lists from engineering into customer facing content for all levels of players. Ideal candidate has strong PM skills to manage workload and create, track, and prioritize tasks and assist in strategy for article library. Must thrive in an exciting and fast-paced environment.? ?

?Minimum Qual?ifications and Skills

  • 5+ years online media copy editor/writer experience
  • Ability to independently write content and prepare professional drafts within branding guidelines with little oversight from team
  • Understanding of support needs for both core gaming users as well as broader users in video content, social networking
  • Excellent writing skills, an inventive mind and consistently quality check habits
  • Ability to follow established formatting and adhere to content guidelines and corporate writing standards
  • BA in English, journalism, communication, or related field preferred
  • Proficiency with Visual Studio Team Services, or similar bug database as well as Microsoft Office software- Outlook, Excel, Word, and Project
  • Ability to self-manage and self-motivate, balancing with a collaborative attitude
  • Excellent, collegial verbal and written communication skills that support customer service to both clients and other team members, following up with loop-closing and documentation
  • Ability to juggle multiple deadlines and responsibilities, triaging and prioritizing multiple competing requests; ability to flex, shift, and refocus
  • Exceptional organizational and time-management/planning skills; desire for constant process improvement
  • Open and adaptable to change, constantly learning and improving
  • High tolerance for ambiguity; ability to navigate through ambiguity by raising questions, seeking answers, moving forward with information
  • Strict adherence to NDA and all confidential information with deep understanding of game launch
location: REDMOND, Washington
job type: Contract
salary: $25 - 35 per hour
work hours: 8am to 5pm
education: Bachelors
Writing (approx. 80% of time)

  • Writing patch notes and known issue articles using fix lists provided by engineering
  • Updating support/how-to content for gaming audiences to ensure that it is clear, concise, and easy-to-follow
  • Authoring new articles to build and expand our existing content library
  • Copy review
  • Content consolidation and reformatting
  • Quality control of writing and content display to ensure quality and accuracy
  • Communicating and collaborating with multiple vendor and client stakeholders
  • Balancing multiple assignments with tight deadlines, working independently and as part of a team?
Project Management (approx. 20% of time)

  • Function as a content point of contact for the production team
  • Project tracking and reporting as part of a larger PM effort
  • Task creation and maintenance
  • Editorial quality control
  • Asset acquisition and management
  • Content scrub support?
  • Experience level: Experienced
  • Minimum 3 years of experience
  • Education: Bachelors
  • Technical Writing
  • games (1 year of experience is required)

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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