UX Research Associate

  • location: Mountain View, CA
  • type: Contract
  • salary: $35 - $56 per hour
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job description

UX Research Associate

job summary:
Project Overview [UX Research Assistant]:

At Google we're committed to improving the lives of as many people as possible. One of the most important areas in which we're striving to do that is health.

Today we're studying the use of artificial intelligence to assist in diagnosing cancer, predicting patient outcomes, preventing blindness, and much more. We're exploring ways to improve patient care, including tools that are already being used by clinicians. And we're partnering with doctors, nurses, and other healthcare professionals to help improve the care patients receive.

As a Research Assistant, you will work closely with research, design, and product management to plan and execute both quantitative and qualitative studies, and ensure UX insights are incorporated into product design, improving patient care.

 
location: Mountain View, California
job type: Contract
salary: $35 - 56 per hour
work hours: 8am to 5pm
education: Bachelors
 
responsibilities:
Overall Responsibilities:

As a UX Research Assistant in Google Health, you'll support our research activities as we develop user-friendly products on the leading edge of Healthcare and AI. This support focuses on planning and conducting remote studies including foundational research sessions, workflow design research, concept testing sessions, and usability sessions. You will also assist with literature reviews, ethnographic research, data analysis, reporting, and project logistics.

We are looking for individuals who have excellent communication skills, are diligent and detail-oriented, and can work independently on well-scoped projects.

Location:

Due to the COVID-19 pandemic, this role is fully remote and meetings are held via video conferencing. Most working hours will be within the United States PST timezone, although meetings on BST (Britain Time Zone) may occasionally be required. As applicants will be conducting user studies via video call, applicants should feel comfortable with their remote work environment, including:

  • Access to sufficient internet to support video calling
  • A working space conducive to user testing sessions
Top 5 Daily Responsibilities:

  • Plan and conduct remote formative studies.
  • Plan and conduct remote service design research.
  • Plan and conduct remote usability studies.
  • Analyze study findings, create detailed reports, and present to stakeholders.
  • Assist senior researchers on larger projects (via recruitment, data analysis, etc).
 
qualifications:
B.A./B.S. (completed) in Human Factors, Social Sciences, HCI, Cognitive Science, Experimental Psychology, Computer Science, Product Design, or other related field emphasizing human behavior.

 
skills: Skill/Experience/Education

Mandatory

  • B.A./B.S. (completed) in Human Factors, Social Sciences, HCI, Cognitive Science, Experimental Psychology, Computer Science, Product Design, or other related field emphasizing human behavior.
  • Experience planning, conducting, analyzing, and delivering detailed written reports of formative user experience evaluations.
  • Experience organizing resources (people, goods, and processes) in order to improve an overall service or experience.
  • Able to conduct heuristic evaluations and plan, conduct, analyze, and deliver written reports of the results from usability testing.
  • Experience producing observational findings from usability testing leading to the identification of usability issues and risks.
  • Strong ability to draw recommendations from research insights. Able to contribute to multiple projects at the same time.
  • Able to communicate effectively with a wide range of stakeholders, including overseas collaborators.
  • Detail-oriented and ability to work fairly independently on a variety of tasks.
Desired

  • M.A/M.S./Ph.D. (in progress or completed) in Human Factors, Social Sciences, HCI, Cognitive Science, Experimental Psychology, Computer Science, Product Design, or other fields emphasizing human behavior; or in lieu of degree, some related work experience.
  • 1-2 years of experience as a researcher in applied industry. Formal training or experience in implementation science, healthcare quality improvement, systems or service design. Healthcare work experience.
  • Experience applying Human Factors principles and practices to medical device design and regulation. Working knowledge of the following International
  • Standards and Guidance Documents preferred: FDA Guidance "Applying Human Factors and Usability Engineering to Medical Devices - February 19, 2016" IEC 62366-1: Medical devices - Part 1: Application of usability engineering to medical devices ANSI/AAMI HE75:2009 - Human factors engineering - Design of medical devices ISO 14971:2007 - Application of risk management to medical devices. ISO13485-Quality management systems for Medical devices

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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