UX Lab Tech - 11450185

  • location: Menlo Park, CA
  • type: Contract
  • salary: $35 - $40 per hour

job description

UX Lab Tech - 11450185

job summary:
  • Daily check-in on all UX labs to troubleshoot and maintain all technology and peripheral devices to ensure end-user satisfaction
  • Assist researchers with set up of labs prior to research studies
  • Provide accurate, time sensitive, and effective solutions/assistance to researchers during lab use
  • Asset management of test devices and field recording equipment
  • Use a ticketing system to open, track, and resolve all UX lab & related issues
  • Assist UX Lab Managers with construction of new UX Labs
  • Manage distribution of tool licenses
  • Provide on-going technical support, documentation, training and assistance to UX Researchers
 
location: MENLO PARK, California
job type: Contract
salary: $35 - 40 per hour
work hours: 8am to 4pm
education: Bachelors
 
responsibilities:
  • Daily check-in on all UX labs to troubleshoot and maintain all technology and peripheral devices to ensure end-user satisfaction
  • Assist researchers with set up of labs prior to research studies
  • Provide accurate, time sensitive, and effective solutions/assistance to researchers during lab use
  • Asset management of test devices and field recording equipment
  • Use a ticketing system to open, track, and resolve all UX lab & related issues
  • Assist UX Lab Managers with construction of new UX Labs
  • Manage distribution of tool licenses
  • Provide on-going technical support, documentation, training and assistance to UX Researchers
 
qualifications:
  • Experience level: Experienced
  • Education: Bachelors
 
skills:
  • UI/UX
  • AV Installation
  • Android
  • customer service
  • audio/visual processes

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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