Level 2 Support

  • location: Dripping Springs, TX
  • type: Temp to Perm
  • salary: $22 - $24 per hour

job description

Level 2 Support

job summary:
One of our Dripping Springs clients is looking for a Tier 2 Support Technician.

Education High School Diploma or Equivalent Preferred Relevant certifications (e.g. CompTIA A+)

Experience with troubleshooting methodologies and quality testing.

Up to 3 years technical customer support

Prior help desk experience

Knowledge, Skills and Abilities:

Thorough knowledge of Windows PC environments and associated components

Working knowledge of LAN/WAN networks

Effective communicator

Comfortable with working autonomously and self-motivating

Ability to work diligently and utilize problem-solving to fix issues and ensure functionality.

Must have familiarity with Windows devices and hardware

 
location: Dripping Springs, Texas
job type: Contract
salary: $22 - 24 per hour
work hours: 8am to 5pm
education: High School
 
responsibilities:
Responsible for configuring, maintaining, repairing, and supporting tablets and PCs, as well as supporting and monitoring a managed network.

 
qualifications:
  • Experience level: Entry Level
  • Minimum 3 years of experience
  • Education: High School
 
skills:
  • windows (3 years of experience is required)
  • LAN (3 years of experience is required)
  • WAN (3 years of experience is required)

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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