Sr. User Researcher

  • location: Raleigh, NC
  • type: Temp to Perm
  • salary: $42.50 - $53.13 per hour

job description

Sr. User Researcher

job summary:
TOP REQUIREMENTS:

  • Gather insights and validate solutions with users using quantitative and qualitative research methods in order to inform design decisions: 5+ years experience
  • Experience in creating research roadmaps, journey maps, personas, research plans, moderator guides, and research reports: 5+ years experience
  • Proven ability to manage multiple research requests in a timely fashion, with competing priorities and deadlines. 5+ year experience
Experience will set candidates apart from one another:

  • Work samples that showcase the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of an organization.
  • Understanding and application of benchmark testing, confidence intervals, NPS ratings, conversion rate research and reporting, regression analysis and SUS or SUPR-Q will also set the candidate apart.
Responsibilities:

  • Design, conduct, analyze, and report data gathered from qualitative and quantitative research techniques including key-stroke level modeling (KLM), usability testing, contextual inquiry / field studies, surveys, interviews, heuristic evaluations, focus groups, card sorts, ethnography and persona development, and rapid iterative testing within an Agile environment.
  • Work with product teams to identify and prioritize user research requirements, including timelines, scope, and methodologies
  • Collaborate with product teams to remediate issues identified from research
  • Advocate for user research principles
  • Collaborate with product teams to develop research goals, identify tasks and scenarios, and establish a test environment
  • Create and deliver test result reports including statistical analysis
  • Establish research and usability metrics strategies for project teams.
 
location: Raleigh, North Carolina
job type: Contract
salary: $42.50 - 53.13 per hour
work hours: 8am to 5pm
education: No Degree Required
 
responsibilities:
  • Design, conduct, analyze, and report data gathered from qualitative and quantitative research techniques including key-stroke level modeling (KLM), usability testing, contextual inquiry / field studies, surveys, interviews, heuristic evaluations, focus groups, card sorts, ethnography and persona development, and rapid iterative testing within an Agile environment.
  • Work with product teams to identify and prioritize user research requirements, including timelines, scope, and methodologies
  • Collaborate with product teams to remediate issues identified from research
  • Advocate for user research principles
  • Collaborate with product teams to develop research goals, identify tasks and scenarios, and establish a test environment
  • Create and deliver test result reports including statistical analysis
  • Establish research and usability metrics strategies for project teams.
 
qualifications:
  • Experience level: Experienced
  • Education: No Degree Required
 
skills:
  • Agile
  • Collaborate with product teams to develop research goals, identify tasks and scenarios, and establish a test environment
  • Create and deliver test result reports including statistical analysis
  • Establish research and usability metrics strategies for project teams.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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