Sales Operations Specialist II

  • location: Boston, MA
  • type: Contract
  • salary: $25 - $31 per hour

job description

Sales Operations Specialist II

job summary:
As part of the HCP Operations Team that provides strategic and tactical partnership to all business units by working directly with marketing, the sales force, and external vendors, in addition to representing the company to our HCPs and patients, this support member drives completion of scheduled deliverables that inform our operation.

 
location: BOSTON, Massachusetts
job type: Contract
salary: $25 - 31 per hour
work hours: 8am to 5pm
education: Bachelors
 
responsibilities:
Duties: As part of the HCP Operations Team that provides strategic and tactical partnership to all business units by working directly with marketing, the sales force, and external vendors, in addition to representing the company to our HCPs and patients, this support member drives completion of scheduled deliverables that inform our operation.

Monitor team email box and route questions to respective therapeutic area

Generate weekly reporting statistics

Maintain nominations trackers and CRM to ensure they are updated with speaker contract, compliance training, and content training information

Ensure completeness and consistent management of speaker program documentation and that all Compliance reporting requirements are met and activities align with company's ways of working

Collaborate with our IT colleagues, internally and externally, on testing required for system improvements

Assist in maintaining timely updates in department communications

Provides review and support during heavy contracting periods

Assist sales representative with program close-out activities as needed

Skills:

Keen attention to detail, ability to make clear decisions, solve complex problems and compare contrast and quality check work

Ability to organize, plan and prioritize work in a fast-paced and collaborative work environment and achieve objectives in a timeline fashion

Interpersonal, customer service and conflict resolution skills

Appreciation for operating in a highly regulated environment with defined work instructions and Compliance requirements

Ability to identify opportunities for greater efficiencies and potential gaps in oversight

Technology-savvy, demonstrating can-do attitude in articulating needs, testing and implementation

Proficient in Microsoft Excel

Preference for Sales Force experience

Keywords:

Education: Bachelor's Degree (Preferred Degree: Business, Communications, Marketing, Hospitality, etc.)

Skills and Experience:

Required Skills:

MICROSOFT OUTLOOK

MICROSOFT EXCEL

CUSTOMER SERVICE

SALES OPERATIONS

DOCUMENTATION

Languages:

English

Read

Write

Speak

Minimum Degree Required: Bachelor's Degree

 
qualifications:
  • Experience level: Experienced
  • Minimum 3 years of experience
  • Education: Bachelors (required)
 
skills:
  • MICROSOFT OUTLOOK (2 years of experience is preferred)
  • MICROSOFT EXCEL (2 years of experience is preferred)
  • customer service
  • sales operations
  • documentation

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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