Professional Services Engineer

  • location: Norcross, GA
  • type: Permanent
  • salary: $110,000 - $120,000 per year

job description

Professional Services Engineer

job summary:
We are seeking an experienced Professional Services Engineer to join our US-based, professional services team! You will interact with our customers for Post-Sale engagements, analyze customer needs, and design solutions for our Security products. In addition, you will utilize your experience in deelopeing best practes for our team and our partners.

 
location: Norcross, Georgia
job type: Permanent
salary: $110,000 - 120,000 per year
work hours: 8am to 4pm
education: Bachelors
 
responsibilities:
Interact with customers in post-sale situations, analyze the customer needs and design a solution using our products, prepare an SOW including detailed deliverables.

Customize and implement the offered solution, hands-on, within the agreed upon timelines, interact with Professional Service Center, back-office and R&D to fulfill the tasks.

Develop know-how and best practices related to such engagement, and server as a center of knowledge for company and its partners.

The essential functions of this role include:

  • working in a smoke free environment
 
qualifications:
  • Experience level: Experienced
  • Minimum 1 year of experience
  • Education: Bachelors
 
skills:
  • Perl Scripting (1 year of experience is preferred)
  • Firewall Administration (3 years of experience is required)
  • Linux (5 years of experience is required)

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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