Sustain Developer IV

  • location: Detroit, MI
  • type: Contract
  • salary: $50 - $60 per hour

job description

Sustain Developer IV

job summary:
PLEASE PROVIDE EXAMPLES OF CANDIDATE"S WORK --- URL/PORTFOLIO

Job Description:

The IT Sustain team is looking for an outstanding Technical Lead. This individual is responsible for steady state application production support activities including: executing deployments, access management, audits, incident management, change management, etc. She/he works across all functional areas of the company to reproduce and resolve customer issues, achieving high levels of customer satisfaction. The right candidate will be an empowered self-starter, familiar with working in a fast-paced environment. The position will have the responsibility to work with customer support, development teams, and infrastructure teams to reproduce and resolve issues.

Skill/Experience/Education:

Mandatory Skills:

  • Lead application severity incident to quick resolution
  • Provide resolution of any technical issues faced by the application
  • Assign task to team and guide the team in resolving technical issues
  • Participate in technical discussions with the development team for deployment and code reviews
  • Drive knowledge transition from development to sustain team for each functional deployment
  • Lead RCA and SWAT investigations for the Sustain team
  • Take ownership of complex issues following through to resolution
  • Conduct real-time queue monitoring and decision making
  • Represent application requirements for Infrastructure activities
  • Assess, plan and communicate steady state upgrades/patches
  • Participate in Discovery Phase to assist with scoping effort for application teams
  • Devise and develop solutions to meet or exceed business requirements
  • Security Vulnerability Remediation
  • Participate in technical meetings and status meetings with the business
  • Co-ordination between upstream applications to resolve incidents
  • Communicate with several different technology areas in a highly matrixed organization
  • Facilitate day to day execution of real time technical support and troubleshooting
  • Attend CAB Meetings and approve changes
  • Support business continuity and disaster recovery activities
Desired Skills:

Must have : Java knowledge

  • Client is looking for Java, Oracle and Operational support experience would put this person in the best position to be successful.
  • Although this is not a development/coding position the candidates ability to read and understand those technologies is a requirement.
 
location: Detroit, Michigan
job type: Contract
salary: $50 - 60 per hour
work hours: 8am to 5pm
education: Bachelors
 
responsibilities:
  • Lead maintenance of master documents ie Runbook, Playbook and help maintain accurate application documentation
  • Provides guidance in designing solution
  • Lead resolution of Sev1 and SEV2 incidents
  • Provides guidance in resolving performance related issues
  • Review and accept the technical documentation
  • Plan for validation and verification of changes deployed by infrastructure teams, development teams and sustain team
 
qualifications:
  • Experience level: Experienced
  • Education: Bachelors
 
skills:
  • Java

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

get jobs in your inbox.

sign up
{{returnMsg}}

related jobs

    Software Developer

  • location: Troy, MI
  • job type: Permanent
  • salary: $75,000 - $95,000 per year
  • date posted: 11/24/2020

    Software Developer

  • location: Troy, MI
  • job type: Permanent
  • salary: $75,000 - $95,000 per year
  • date posted: 1/5/2021

    Web Developer

  • location: Farmington, MI
  • job type: Permanent
  • salary: $65,000 - $85,000 per year
  • date posted: 12/28/2020