Quantitative UX Researcher

  • location: Mountain View, CA
  • type: Contract
  • salary: $20 - $35 per hour

job description

Quantitative UX Researcher

job summary:
Project Overview:

  • Google Store (store.google.com) is the online retail destination for hardware made by Google (e.g. Pixel phones, Nest products, and others), and our team is uniquely placed to collaborate with marketing/brand teams as well as product and engineering teams evolving a site already operating in numerous countries. The Google Store UX team is co-located with PM, Eng and Retail Marketing in MTV. We are a small close-knit team with a wide remit full of interesting projects.
As a Quantitative UX Researcher, you combine skills in experimental design, statistical analysis, programming, and human-computer interaction to improve the user experience. As a key member of a product team, you work with stakeholders across functions and levels. You solve challenging problems and empower the team to move forward by developing metrics, measuring results, and integrating new methodologies into existing systems. You do more than just crunch numbers: through reports and team engagement, you provide a UX perspective on quantitative data to help stakeholders understand their users. Coming up with solutions is only one part of your job. Equally important is to identify and quantify problems, and to embark on new research areas worth exploring through innovative methods. You apply principles of rigorous and ethical research to build and improve products that satisfy users' needs and exceed their expectations.

Overall Responsibilities: In addition to the daily responsibilities, you are expected to:

  • Develop code and statistical models to understand user experience.
  • Communicate findings to stakeholders in the company. Make research findings convincing and actionable for both research experts and non-experts.
Skill/Experience/Education

Mandatory

  • Bachelor's degree in Computer Science, Human-computer Interaction, Statistics, Psychology or a related field, or equivalent practical experience;
  • 2-5 years of experience in an applied research setting;
  • Solid understanding of strengths and shortcomings of different quantitative research methods;
  • Experience in a programming language commonly used for data manipulation and computational statistics (such as Python, R, Matlab, C++, Java or Go), and with SQL;
  • strong oral and written communication skills
Desired

  • Experience with MaxDiffs, Conjoint methods
 
location: Mountain View, California
job type: Contract
salary: $20 - 35 per hour
work hours: 8am to 5pm
education: Bachelors
 
responsibilities:
  • Define and measure quantitative UX goals and metrics in collaboration with Qualitative UX Researchers, Designers, Product Managers, Engineers and Marketing.
  • Examine existing data and product designs to generate hypotheses and plans for high-impact research.
  • Prioritize and drive research to improve user experience.
 
qualifications:
  • Experience level:
  • Education: Bachelors
 
skills:
  • Ux

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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